CM 9.3 Document Review feature
Upgrading to 9.3.1 - Have seen a new feature (from 8.3) called Document Review. Can anyone assist in advising what the feature might be used for, what kind of records might need to be reviewed, and what gap it is filling. I have found it a little confusing, particularly at the individual record level. For instance, there is no mechanism to send an email to reviewers or authorizers if not not completed at the record level, only the record type level
As far as I can work out, you might use this feature for a specific type of record that always goes through the same review and approval process e.g. policy documents.
I can't see a use for it in my organisation if you can't alter the reviewers and approvers for individual records, plus creating specific record types for each review process has the potential to confuse the users and create an administration overhead.
My testing has shown you can choose individual reviewer and authorisers per record. You are not restricted to the same for all records of the given record type.