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Error executing SQL statement: OCI call failed. Error code : 1013, Error ORA-01013: user requested c

Hi

We are seeing this message following an upgrade to Content Manager in email alerts on the service.
We have a long timeout setting on the Oracle database taken forwards from earlier product database.


We have a long timeout setting taken forward.

Error executing SQL statement: OCI call failed. Error code : 1013, Error message : ORA-01013: user requested cancel of current operation

 

Is there something we can try to amend this.

 

Is this caused by users performing ambigous searches %and% that is likely to bring back too large a result?

 

Regards,
David

 

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