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Failed access to HP TRIM: client read failed

we have received an error while trying to connect to HPTRIM.  we have reinstall the client but when we tried to add the dataset back, the following error comes out:

client read failed: An existing connection was forcibly closed by the remote host (0x00002746)

*refer attachment.

fyi, we are using HPTRIM client version 7.3.1 build 5352

pls help urgently.

Thanks.

 

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Micro Focus Expert
Micro Focus Expert

Re: Failed access to HP TRIM: client read failed

Check that the firewalls are not actively blocking the connection. 

Ensure that the accounts have the correct permissions, for example the service account is an admin at bothe ends.

**Any opinions expressed in this forum are my own personal opinion and should not be interpreted as an official statement on behalf of Micro Focus**
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