HPE RM 18.104.22.16865 - unable to discard checked out documents even as administrator
Hi, I have full administrator privileges but I find that I can no longer discard checked out documents if they are checked out to users who have left the organisation or their access to the records have been removed. This started happening since we upgraded to HPE RM 8..3.0.9365. Has anyone come across this issue?
Try merging their location with another active location and see if that allows access to modify the records. I would have thought that an admin would still bypass.
You could also right mouse click on the records and choose "view rights" might also have some insight there.