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IDOL Manual Backup Not Working

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We are using RM 8.3.0.9088.   We have just installed this version.  We were previously on 7.1 so we are doing a large reindex in IDOL.  We are doing the indexing in chunks and we want to backup after each chunk.  That way we can roll back to the previous backup if anything happens.

Unfortunately,  the manual backup using DREBACKUP does not work.  The browser says "This Page cannot be displayed."

The browser commands that stops the IDOL servers however work.

Any ideas as to why DREBACKUP does not work?

Thanks.

RD

 

 

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Micro Focus Expert
Micro Focus Expert

Re: IDOL Manual Backup Not Working

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Hi Rodger,

have you checked the command and path and made sure that the correct host or IP is being used, the correct port and that the backup path specified exists and has the correct permissions?

**Any opinions expressed in this forum are my own personal opinion and should not be interpreted as an official statement on behalf of Micro Focus**

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Micro Focus Expert
Micro Focus Expert

Re: IDOL Manual Backup Not Working

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Hi Rodger,

have you checked the command and path and made sure that the correct host or IP is being used, the correct port and that the backup path specified exists and has the correct permissions?

**Any opinions expressed in this forum are my own personal opinion and should not be interpreted as an official statement on behalf of Micro Focus**

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Re: IDOL Manual Backup Not Working

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Just a note are the services running when you try the DREBACKUP command?

HP Records management suite specialists
www.imexwa.com.au
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Re: IDOL Manual Backup Not Working

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Its working now.  I did not have the permissions on the path and the services were not running.

Thanks.

RD

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