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Established Member.. HaseebIqbal
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Need TRIM Licence Key but no one from HP responds

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We have been waiting for our TRIM licence key for last 10 days. We where in the middle of upgrading TRIM to latest version. We paid regular maintenance fee for TRIM for 170 users. But no one from HP TRIM responding to our request.

Even the reseller (Langtree) unable to get anything out of HP.

 

If a big company like HP behaves like this where should we go? How we can rely on them.

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Micro Focus Expert
Micro Focus Expert

Re: Need TRIM Licence Key but no one from HP responds

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Apologies, I have been in a meeting for the last hour.

 

I have the details now, I shall chase this on your behalf now. 

Helen Barnes
Content Manager Information Developer
Information Management & Governance
Micro Focus
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Micro Focus Expert
Micro Focus Expert

Re: Need TRIM Licence Key but no one from HP responds

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Hello

 

I require further information from you to point you in the right direction.  I will send you a private message for details of your organisation and so forth.

 

Kindest regards

 

Helen 🙂

Helen Barnes
Content Manager Information Developer
Information Management & Governance
Micro Focus
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Established Member.. HaseebIqbal
Established Member..

Re: Need TRIM Licence Key but no one from HP responds

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Replied to your email 30 minutes ago...

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Micro Focus Expert
Micro Focus Expert

Re: Need TRIM Licence Key but no one from HP responds

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Apologies, I have been in a meeting for the last hour.

 

I have the details now, I shall chase this on your behalf now. 

Helen Barnes
Content Manager Information Developer
Information Management & Governance
Micro Focus
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Established Member.. HaseebIqbal
Established Member..

Re: Need TRIM Licence Key but no one from HP responds

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Got the Key finally, will notify the reseller who will resume the upgrade process.

 

Thanks Helen

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Micro Focus Expert
Micro Focus Expert

Re: Need TRIM Licence Key but no one from HP responds

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Excellent news. 

 

Very glad to help 🙂

Helen Barnes
Content Manager Information Developer
Information Management & Governance
Micro Focus
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