RM8.1 new license format -how to. Use the existing license key
I installed the RM8.1 it asked for the RM8.1 license key format. After contacting the licensing team they siggested I can use my exiting TRIM keys, however could not tell how and where to convert it.
It may be my ignorance however would appreciate if anyone has done the similar and let me know the process.
For the time being I generated the Trial license ( there is a button within the license screen to generate the Trial license)).
Thanks in advance.
Yep you will definitely need a new licence key - dat file to be more accurate.
For clients the best option is just to contact their account manager and they can sort out the details.
For business partners they will need to log a case through to HP licensing and they can provide you with the new key.
They may have been thinking of RM8.0, where the license automatically gets converted from 7.X format when you enter it in the enterprise studio.
8.1 is completely different and will need to be generated by HP.
NOT A HP EMPLOYEE
Thanks Greg / Grundy
I am fully aware of this new license key , however, when contacted the License team they said contact Technical team.
I understand that this new licensing model is new strategy within HP and may take sometime within HP to get a common understanding.
To keep myself going (the good thing is) I generated the Evaluation license from within the License window. Atleast it gives me until Oct 2014 to settle this license issue which is OK for the time being.
I think RM8.0 licensing model of automatic conversion was ideal without disturbing the POC and etc for these new features.
Yeah, the licensing team is completely separate to TRIM Support/R&D.
I'm guessing the license people just don't realise what's needed now as they probably havn't had any requests for these licenses yet.
NOT A HP EMPLOYEE
RE: "...when contacted the License team they said contact Technical team."
Do you happen to have a case number from your contact with the licensing team?
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For Licensing we dont need to have a Support number its a different process, however what they explained me (APAJ Licensing person) that to have 8.1 license keys they need to initiate the contract conversion to get the new contract number.
At this stage we are only in Evaluation phase that's why we decided to use the Evaluation keys until we decide to GO or NO-GO. Based on that (by that time) we will request the license conversion.
I agree with Owais's point. Yep - new licence is required - Yep contact HP for new licence information.
It just needs to be articulated in layman's term. So if or when an existing HP TRIM client contacts HP, we don't get the run around in terms of speak to this person or speak to that person or refer to this documentation (if you can find it) or log a support job/case. It should be very simple and with quick turnaround times.
Additionally, it would be ideal if HP provides a document (perhaps one already exists) that is not a slide show presentation clearly outlining (in matrix format - similar to HP TRIM / Records Manager technical spec) before RM8.1 after RM 8.1 licencing model and the impacts from a budgetary point of view.
On a positive note, I do like how one could easily download RM8.1, install it, and evaluate the product without going through a lengthy process just to get a demo license:). Have attached the licensing setup in TES for R8.1 for your reference.
**My opinions are my own personal opinions.
It appears that if you take the Evaluation Copy option, TES generates a license (for a limited number of users) that will last two months.
Any idea what happens then? That is, can you generate a new one when that one expires?
You should be able to extend the eval license 2 more times, giving you a total of 9 months.