Morrissey Super Contributor.
Super Contributor.
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Ribbon icon not working but right-click functionality available

Was wondering if anyone has come across the issue - Ive added a 'reassign' icon  onto my HPRM 8.3 ribbon toolbar - but when I go to reassign an action on a record the reassign icon is greyed out. Via the Right-click menu the reassign function is available - but I want to operate the reassign from the ribbon toolbar - see images attached

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TRIMGuru Acclaimed Contributor.
Acclaimed Contributor.

Re: Ribbon icon not working but right-click functionality available

It's the same behavior in v9.1 . 

Do note that the Reassign is for both a Record Action and a Workflow Activity (though having it's button on the ribbon is grayed out for either).  

Has to be a "bug", oops, I mean an "undocumented feature".

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Micro Focus Expert
Micro Focus Expert

Re: Ribbon icon not working but right-click functionality available

Do you have the action highlighted before trying to use the button?

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