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BurwoodCouncil Absent Member.
Absent Member.
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TRIM Destruction Failure Issue

We are currently on TRIM 7 Build 3.5.5887 and are attempting to detroy a folder that contains over 500 electronic documents.  When we are destroying folders that contain less than 500 documents under the same schedule we are not having the issue.  The disposal trigger we use is based on Date Closed of the folder.  

The error message we receive states:

Function Request (Execute Transaction) for HP TRIM WOrkgroup Server 'BCCTRIMPROD-WG1' failed.  Server did not respond with pingback messages within expected time.

IT have changed the timeout to 300 and this did not make a difference?

Any suggestions?

Regards

Angela

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Respected Contributor.. Leggy Respected Contributor..
Respected Contributor..

Re: TRIM Destruction Failure Issue

Do You have the system options checkbox ticked for 'Optimise management of contained records to aloow for very large folder sizes'?

Or you could just create a new part (or) folder and move half of the docs into it and destroy both folders.

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