Absent Member.. Meela Davis Absent Member..
Absent Member..

TRIM in Outlook / Digital ID name Error



I have a user who was attempting to catalogue an email from Outlook via managed folders.


TRIM in Outlook gave her an error message: "Your Digital ID name cannot be found by the underlying security system" (see attached). I did a "clear backlog" on her managed folder and now emails appear to be registering correctly.


Any ideas what causes this error?


MS Office / Outlook 2007

TRIM 6.2.5




TRIM 7.1 (1150), Windows 7
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