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Super Contributor.. AldoH Super Contributor..
Super Contributor..
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The database is breaching the license conditions.

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Hello,

Records Manager is displaying this message every time a user enters the Desktop Client. In effect, they assigned licenses to more users than are available (284 licenses) The exceeding licenses have already been removed, but this message is still displayed. How can i remove it?

Thank you

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Super Contributor.. davros29 Super Contributor..
Super Contributor..

Re: The database is breaching the license conditions.

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Restarting the TRIMWorkgroup service will fix it. Save and Deploy would probably do it too.

If someone knows a way to do it that doesn't cause an outage, I would love to hear it!

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Super Contributor.. davros29 Super Contributor..
Super Contributor..

Re: The database is breaching the license conditions.

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Restarting the TRIMWorkgroup service will fix it. Save and Deploy would probably do it too.

If someone knows a way to do it that doesn't cause an outage, I would love to hear it!

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Super Contributor.. AldoH Super Contributor..
Super Contributor..

Re: The database is breaching the license conditions.

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Hello,

The problem is that someone assigned an additional license to those we have. Although the assignment of that license was removed, the message was always displayed by RM.When the service was restarted, the message stopped being displayed. Everything works fine.

Thank you.

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