Unable to change Date Created field in RM8
Having just updated to HPRM8 we have standard users (Records Coordinators) that use a 3rd party program to create their metadata and then from within their program then once created, attach the document in a separate action. In our old version of TRIM (6R2) it allowed them to update the date created. HPR8 will not allow this.
I do not wish to upgrade their security to allow this.
Can anyone advise if this is a system change or if there is a work around for this?
In RM8 when creating a record on the record entry form there is a trigger to "change date created to document date":
So a permissions change should not be required, you should just need to trigger that option.
Our users get this window but when they change date created field they get an error message.
There accounts are set as Records Coordinators so should be able to to do this but cannot in 8.1 as it says they need to have the Record Administration permission.
Any help would be greatfully appreciated
Do they have the record administration permission?
you can check that under the profile tab of the locations properties.