Welcome Serena Central users! CLICK HERE
The migration of the Serena Central community is currently underway. Be sure to read THIS MESSAGE to get your new login set up to access your account.
Valued Contributor.. Donnice Scrimsh Valued Contributor..
Valued Contributor..
2839 views

Unable to delete files in TRIM

Jump to solution
We have certain classification configured to allow user deletion, however random records, although configured correctly disallow the delete cabability. Any thoughts would be greatly appreciated
0 Likes
1 Solution

Accepted Solutions
Established Member.. Rodney Kee
Established Member..

Re: Unable to delete files in TRIM

Jump to solution
Different owner location?
Different access control for the file?
Inheriting access control from the Classification or from the Record Type Defaults or a higher-level container?
Security level and caveats?
Does this happen for the same user - the right-click menu could've been stuffed up. Go Customize and reset the menus.
User Permissions on the Location's Profile?

View solution in original post

2 Replies
Established Member.. Rodney Kee
Established Member..

Re: Unable to delete files in TRIM

Jump to solution
Different owner location?
Different access control for the file?
Inheriting access control from the Classification or from the Record Type Defaults or a higher-level container?
Security level and caveats?
Does this happen for the same user - the right-click menu could've been stuffed up. Go Customize and reset the menus.
User Permissions on the Location's Profile?

View solution in original post

Contributor.. mgbrown9999 Contributor..
Contributor..

Re: Unable to delete files in TRIM

Jump to solution

Rodney Kee wrote:    Different owner location?
Different access control for the file?
Inheriting access control from the Classification or from the Record Type Defaults or a higher-level container?
Security level and caveats?
Does this happen for the same user - the right-click menu could've been stuffed up. Go Customize and reset the menus.

 

mgbrown9999 wrote:    Some users who are unable  to delete files in TRIM have been using your checklist as a guide. Under Customize I see several tabs -- Toolbars and Keyboard -- with the option to Reset. Can you be more specific about how to "reset the right-click menu"? 

I'm also curious to know, in the least technical terms, how performing this action would allow a user to delete TRIM records. Thanks for your help.

[We have Build 7.1.0.1132]

0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.