Update Style for an email message that has been processed from Outlook to CM RM

[CAHS RC]

Hi everyone

has anyone had a go at changing (the lettering from the back end, or other) the prefix applied to emails that have been saved into CM /  RM from Outlook (ie:  "TRIM:" was used in older versions; "HPRM:"  was the prefix in Records Manager and "CM:" is currently in Content Manager). I know this setting is controlled at End-User level via the options menu in Dropped Files, but is it possible to change the prefix globally/by default to accommodate agency branding?

{My version: HP Records Manager 8.3 9365 with Office 365/2016 }

[bymoonandstar · Accepted solution]

I can't remember off the top of my head what version it was introduced in but it's available in CM 9.3 and 9.4 (and possibly earlier)

There is a System Option > Email Records > Prefix to insert into the subject matter of email messages catalogued into Content Manager.

Not sure if it was in 8.3 however I'm leaning towards it coming in version 9ish.

[bymoonandstar · Accepted solution]

I can't remember off the top of my head what version it was introduced in but it's available in CM 9.3 and 9.4 (and possibly earlier)

There is a System Option > Email Records > Prefix to insert into the subject matter of email messages catalogued into Content Manager.

Not sure if it was in 8.3 however I'm leaning towards it coming in version 9ish.

[CAHS RC]

thanks - that worked - not available in 8.3 but yes in 9.4  cheers