Lieutenant Commander Lieutenant Commander
Lieutenant Commander
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Update Style for an email message that has been processed from Outlook to CM RM

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Hi everyone

has anyone had a go at changing (the lettering from the back end, or other) the prefix applied to emails that have been saved into CM /  RM from Outlook (ie:  "TRIM:" was used in older versions; "HPRM:"  was the prefix in Records Manager and "CM:" is currently in Content Manager). I know this setting is controlled at End-User level via the options menu in Dropped Files, but is it possible to change the prefix globally/by default to accommodate agency branding?

 

{My version: HP Records Manager 8.3 9365 with Office 365/2016 }

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Cadet 3rd Class
Cadet 3rd Class

I can't remember off the top of my head what version it was introduced in but it's available in CM 9.3 and 9.4 (and possibly earlier)

There is a System Option > Email Records > Prefix to insert into the subject matter of email messages catalogued into Content Manager.

Not sure if it was in 8.3 however I'm leaning towards it coming in version 9ish.

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Cadet 3rd Class
Cadet 3rd Class

I can't remember off the top of my head what version it was introduced in but it's available in CM 9.3 and 9.4 (and possibly earlier)

There is a System Option > Email Records > Prefix to insert into the subject matter of email messages catalogued into Content Manager.

Not sure if it was in 8.3 however I'm leaning towards it coming in version 9ish.

View solution in original post

Lieutenant Commander Lieutenant Commander
Lieutenant Commander

thanks - that worked - not available in 8.3 but yes in 9.4  cheers

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