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Upgrade from Trim 7.1.0.1157 to Trim 7.1.2.2017

We are preparing for an upgrade From Trim 7.1.0.1157 to 7.1.2.2017.  We are using Groupwise 8 for email.

 

We have done testing by just upgrading the client (Installing the new build over the old build).

We did not do  an uninstall and clean install of the later build.

 

We plan on pushing out Trim 7.1.2.2017 over the existing client software.

 

Does anyone see any problem with just doing an upgrade over the existing client software?

 

During our testing the upgrade of the client worked fine..   Email integration remained.  Offline records remained the same.  All Microsoft add-ins worked correctly.  Global setting were pushed out the way we want.

 

Thanks.

 

RD

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EWillsey Acclaimed Contributor.
Acclaimed Contributor.

Re: Upgrade from Trim 7.1.0.1157 to Trim 7.1.2.2017

You should always uninstall the old version before installing the new one.  Although it may work for your upgrade it's bad practice.

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Erik
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Outstanding Contributor.. RodgerDodger Outstanding Contributor..
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Re: Upgrade from Trim 7.1.0.1157 to Trim 7.1.2.2017

What would happen to the Trim configuration of Groupwise if a clean install of Trim 7.1.2.2017is done?

 

We currently have folders linked in Groupwise to Trim. I believe that these folders would no longer be linked if we did a clean install.  

 

If so, having to manually configure each users folders would be a huge task. We have almost 500 users.   Most users would not want to be bothered with relinking the Groupwise folders on their own and we would not have the time nor manpower to go to each desk.

 

During our testing, links remained in Groupwise after the upgrade.     I am leaning towards this type of upgrade because this does not involve different versions of software.  They are both Trim 7.1.

 

However, in the not so distand future, we want to upgrade to Trim 7.3.4 which is a different version.  We realize this upgrade will take some time and effort because there are alot of differences in Trim 7.3.4.   In this case, we  do want a clean install.   Part of the install would include making sure each users Groupwise folders are linked manually.

 

The reason we are going to 7.1.2 now is because it fixes bugs that exist in 7.1.0.1157.  Specifically,

sorting by additional field dates, web publisher,  and blocked error in mail notification.  This needs to get done quickly and right now Trim 7.3.4 must be tested and cannot be pushed out quickly.

 

By making this easy upgrade, we give us some time to push out Trim 7.3.4 correctly.

 

Why Trim 7.3.4 instead of Trim 7.3.3?   Because Trim 7.3.3 has that pesky email bug which incorrectly populates contacts in the Trim record.

 

Thanks for any advice or comments.

 

RD

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Micro Focus Expert
Micro Focus Expert

Re: Upgrade from Trim 7.1.0.1157 to Trim 7.1.2.2017


EWillsey wrote:

You should always uninstall the old version before installing the new one.  Although it may work for your upgrade it's bad practice.


Well...according to the HP TRIM developers, going from 7.1.0 to 7.1.2 on a client PC is nothing more than the application of a service pack and should be done as an upgrade to the already-installed TRIM software.

Neil

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