User labels - Queries on Owners and Sharing in 8.3
Hi all - re User Labels in HPRM 8.3.09365 - can anyone field the following questions?:
(1) Id like to share a set of user labels to a wider audience (that have already been created) - why cannot I amend the Owner even though Im an Admin?
(2) Records Coordinators cannot use the 'Maintain User Labels' when right-clicking on an Organisation location - why is this so? (see attachment taken from Help)
1) I believe we are in the process of fixing this, of course you will need an upgrade to the next release when it is available.
2) A Records Coordinator must be a member of a group to manage its labels.
Thanks David - yep the user is in that group - but they arent seeing 'Maintain User Labels' available in the right-click menu - I was thinking it may have been in the domain of the 'Records Manager' as opposed to 'Records Coordinator' profile but couldn't find it there.
Re: 8.3 - we're hamstrung in being able to go to 9.4 until later in the year so was hoping for a workaround