WebDrawer cannot review large documents
We just noticed that our WebDrawer can only preview a portion of a 28 MB PDF. Is there a limit of how big a document can be for WebDrawer to properly review it?
P.S. This thread has been moved from HP Records Manager & HP TRIM Forum to Web Products (WCM, Web Client and Webdrawer). - Hp Forum Moderator
Does the same thing happen when you view the HTML preview outside of the WebDrawer UI, for example: http://<myserver?/HPRMWebDrawer/Record/<record uri>/file/html?
Looking at the image you posted I do not see exactly what is happening, whether the PDF is corrupted or obscured, or something else.
I wrote about one potential solution here: http://integration.hprm.info/blog/2015/4/30/customise-the-webdrawer-html-preview-page
If you lodge a support request so we could examine one of the actual PDFs that are causing the problems.