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Micro Focus Expert
Micro Focus Expert
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<(CM) Support tip> - A warning for anyone upgrading/uninstalling Media Server with CM 9.3/9.4

Customers please be advised: Upgrading or Uninstalling Media Server removes the contents of the Content Manager installation directory

There's a workaround to avoid this happening to you. For more information please refer to knowledgebase article:

KM03513596 - Upgrading Media Server removes the contents of the Content Manager installation directory


Neil

Note: Any posts I make on this forum are my own personal opinion, and unless stated otherwise do not constitute a formal commitment on behalf of Micro Focus.

(Please state the version of CM you're using in all posts.)

MySupport: https://softwaresupport.softwaregrp.com/
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Micro Focus Expert
Micro Focus Expert

Re: <(CM) Support tip> - A warning for anyone upgrading/uninstalling Media Server with CM 9.3/9.4

A hotfix is available for this issue in CM 9.4. Please log a case with MF CM Support if you'd like to get hold of a copy:

CONTENT_MANAGER_9.4_HOTFIX_1


Neil

Note: Any posts I make on this forum are my own personal opinion, and unless stated otherwise do not constitute a formal commitment on behalf of Micro Focus.

(Please state the version of CM you're using in all posts.)

MySupport: https://softwaresupport.softwaregrp.com/
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