Micro Focus Frequent Contributor
Micro Focus Frequent Contributor

<(CM) Support tip> Apply MSP for Administrative installation

Incident description :

MSP patch or hotfix cannot be installed successfully using the script given in MSP installation guide :

C:\<path to MSP file>\HPE_CM_x86.msp /qb /l*vx Install.log

Resolution                :

MSP patch or hotfix will fail to install if CM was installed via Administrative image ( created from Administrative install ).

To apply MSP patch or hotfix for CM installed via Administrative image, the MSP patch or hotfix needs to be applied over the Administrative image :

msiexec /a "C:\HPECMAdmin\HPE_CM_x86msi" /p "C:\HPE_CM_x86.msp" /q

** “C:\HPECMAdmin\HPE_CM_x86.msi” is the Administrative image used for installation.

and then the patched/hotfixed Administrative image can be used for getting the application updated.

This is a Microsoft design , and more information can be found from the page below :


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