Upgrade Agents via FTP

Upgrade Agents via FTP

The Agent Upgrade Knowledge Script enables existing
AppManager agents and modules to be upgraded via FTP without the need for
Control Center auto-deployment services. This approach may be advantageous in
situations where it is not possible to implement Auto-Deployment components, for
example due to firewall restrictions. However, since the AppManager agent is
updating itself there are certain limitations, primarily that if the
installation fails, then the agent may be rendered inoperative and incapable of
returning an Event to AppManager stating there is a problem. For this reason,
one should verify the operation of every agent after using the KS. Furthermore
the KS cannot be used to deploy new AppManager agents, though it can upgrade
them, for example from version 7 to version 8, or upgrade / install new
application modules. It is, however, also possible to convert the KS to a VB
Script so that it can be executed manually outside of AppManager, in which case
a new agent installation is possible.

The KS has been designed to install specific modules only (see
parameters), but can easily be extended to install other modules. See help for

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