[12:1625] Import host failed.[12:1625] Import host failed. System error: [5] Access is denied

[jcorrea]

Hi!

We have a DP 10.9 cell manager running in a Windows Server 2016. I'm trying to import a client running a DP 10.9 version in a Windows Server 2016. I installed the client but it wasn't imported to the cell manager. I went to the CM and ran omnicc -import_host hml-srvsql.homol.com and got this error:

C:\Windows\system32>omnicc -import_host hml-srvsql.homol.com
- Please use the fingerprint to validate the certificate manually!
Certificate information:
- Hostname:hml-srvsql.homol.com
- Valid: from Jan 20 15:03:37 2021 GMT until Jan 18 15:03:37 2031 GMT
- Fingerprint: e4:4b:ce:72:26:8c:d3:63:ec:71:df:77:0a:fc:50:03:4e:91:63:2b:a2:92:72:9e:42:28:51:f1:7c:52:a4:e5
Do you want to continue (y/n)?y
[12:1625] Import host failed.
System error: [5] Access is denied.

Telnet to CM at 5555 port is ok from the client and vice versa. Any idea for what is wrong, please?

[Eblyn Solis]

Hi ,

Check firewall on client.

Also check if this client have some CM add on regedit

HKEY_LOCAL_MACHINE\SOFTWARE\Hewlett-Packard\OpenView\OmniBackII\Site\CellServer (Data=Cell manager name)

if you found any name delete the name and try to import again.

regards

[JBasilio · Accepted solution]

Hello

Please execute the omnicc command from client using cell manager name

omnicc -secure_comm -configure_peer cellmanagername

After that try to import client again.

Best Regards

[jcorrea]

Thank you very much. It worked fine!