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Valued Contributor.
Valued Contributor.
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Converting DP7 licenses to DP9.09

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Hi,

i would like to convert my exssiting DP 7 license to DP9.09 since i planning to upgrade to DP9. 

does anyone know how can i do this? or is it not posible to do so?

i have a valid SAID with prepatual DP 7.0 llicense. 

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Micro Focus Expert
Micro Focus Expert

Hello,

Just a short comment. I would recommend that you do two things at the same time.

1. Contact the License Centre for your region so that using your valid SAID, you can get your DP 9.x license. You can log a DP SW case if you are having problems or need help.

2. Log a DP SW support case and request for Temporary License for DP 9.x - this is for you to proceed with your upgrade from 7.x to 9.x. License issue should not be a cause of delay as I would really recommend that you upgrade to the supported 9.x or even 10.x version.

Hope this helps

Rgds,

Sherman

DP SUPPORT

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Outstanding Contributor.
Outstanding Contributor.

Hi,

You can raise a support ticket with micro focus team for the generation of new license keys for DP 9.

with the provided valid SAID they will geneate the license keys and will provide the same to you.

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Outstanding Contributor.
Outstanding Contributor.

You can contact licensing.emea@hpe.com or call +44 (203) 027 7238

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Micro Focus Expert
Micro Focus Expert

Hello,

Just a short comment. I would recommend that you do two things at the same time.

1. Contact the License Centre for your region so that using your valid SAID, you can get your DP 9.x license. You can log a DP SW case if you are having problems or need help.

2. Log a DP SW support case and request for Temporary License for DP 9.x - this is for you to proceed with your upgrade from 7.x to 9.x. License issue should not be a cause of delay as I would really recommend that you upgrade to the supported 9.x or even 10.x version.

Hope this helps

Rgds,

Sherman

DP SUPPORT

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Outstanding Contributor.
Outstanding Contributor.

updated email address for DP licensing:
MI.Licensing-EMEA@microfocus.com 

As per region, all emails need to be send here now for licensing.

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