Valued Contributor.. Danil1 Valued Contributor..
Valued Contributor..
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Create Disaster Recovery OS image

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Hello,

When we trying to create OS DR, we got this error message:

The creation of ISO image failed. Please check AUTODR log(s) located in Micro Focus Data Protector's temporary directory.

Also we see this in logs: 

20180619T070711 INFO  winutil  Trying to automatically determine WAIK's (ADK's) installation folder...
20180619T070711 INFO  winutil  Looking for Windows 8(.1) / Windows 10 ADK installation folder...
20180619T070711 INFO  winutil  Validating Windows 8(.1) / Windows 10 ADK...
20180619T070711 INFO  winutil  A valid ADK path found at (C:\Program Files (x86)\Windows Kits\10\).
20180619T070711 INFO  image_creator dism.exe version (10.0.14393.0).
20180619T070711 FATAL image_creator EXCEPTION at imgcreator.cpp(717):
20180619T070711 FATAL image_creator class drm::inval_error(0): Unsupported Windows 10 WAIK version (10.0.14393.0).
*** Stack traceback:
***   9: class boost::shared_ptr<class drm::recovery_info> __cdecl drm::pe_image_creator::prepare_image(void) -- imgcreator.cpp(577)
***   8: void __cdecl drm::pe_image_creator::create_wim_image(const class drm::upath &) -- imgcreator.cpp(550)
***   7: void __cdecl drm::`anonymous-namespace'::mkimage::create_asr(void) -- mkimage.cpp(177)
***   6: void __cdecl drm::create_image(class boost::shared_ptr<class drm::recovery_info>,class boost::shared_ptr<class drm::recovery_set>,const class drm::upath &) -- mkimage.cpp(235)
***   5: void __cdecl drm::`anonymous-namespace'::rs_create_image_api::operator ()(class drm::command::command_data &) -- coolieapi.cpp(1231)
***   4: void __cdecl drm::command_manager::handle_command(class drm::command::command_data &) -- cmdmgr.cpp(51)
***   3: bool __cdecl drm::`anonymous-namespace'::handle_command(class drm::`anonymous-namespace'::api_manager &,class drm::command::command_data &) -- coolieapi.cpp(1586)
***   2: void __cdecl drm::coolie_interactive(void) -- coolieapi.cpp(1653)
***   1: void __cdecl drm::coolie(int,char *[]) -- coolie.cpp(162)
***   0: int __cdecl wmain(int,wchar_t *[]) -- coolie.cpp(275)
20180619T070711 INFO  command  Result: DRM(-4):SYS(0) ()
20180619T070711 INFO  command  Command: rs_close (2)
20180619T070711 INFO  command  Result: DRM(0):SYS(0) ()
20180619T070711 INFO  command  Command: drm_register_notify (0)
20180619T070711 INFO  command  Result: DRM(0):SYS(0) ()
20180619T070711 INFO  command  Command: ri_close (1)
20180619T070711 INFO  command  Result: DRM(0):SYS(0) ()

The operation system where we're trying to take an image is Win Server 2016,  Windows ADK was downloaded from Microsoft website: https://docs.microsoft.com/en-us/windows-hardware/get-started/adk-install

What seems to be the problem?  Thank you.

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Micro Focus Expert
Micro Focus Expert

Re: Create Disaster Recovery OS image

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Hi

According online help you need specific WAIk version

Choose a media creation host which has the correct WAIK/ADK version installed or
install following WAIK/ADK version for the selected recovery host OS type:
* Windows Vista & Windows Server 2008: WAIK 1.1
* Windows 7 & Windows Server 2008R2: WAIK 3.1
* Windows 8 & Windows Server 2012: ADK 1.0
* Windows 8.1 & Windows Server 2012R2: ADK 1.1
* Windows 10 & Windows Server 2016: ADK for Windows 10, version 1703

 

If you downloaded last version this is 1709 or 1803 and we need 1703

https://go.microsoft.com/fwlink/p/?LinkId=845542

Best Regards

 

9 Replies
Micro Focus Expert
Micro Focus Expert

Re: Create Disaster Recovery OS image

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Hi,

the server for which you are creating the iso image you said is windows 2016.

Which OS has the server where you are creating the ISO image ?

You should select a server with windows 2016 as well and the you have to install “Windows Assessment and Deployment Kit (ADK)” for Windows 10 and Windows Server 2016.

Is this the case?

Kind regards

Dionisio

 

Valued Contributor.. Danil1 Valued Contributor..
Valued Contributor..

Re: Create Disaster Recovery OS image

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Hi Dionisio_S ,

The server where you are creating the ISO image also has  windows server 2016. I download and install latest version “Windows Assessment and Deployment Kit (ADK)” for Windows 10 and Windows Server 2016.

 

Best regards,

Danil

 

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Micro Focus Expert
Micro Focus Expert

Re: Create Disaster Recovery OS image

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Hello

What is your DP version? It is just supported with DP 10.04 and 9.09_117

Best Regards

Valued Contributor.. Danil1 Valued Contributor..
Valued Contributor..

Re: Create Disaster Recovery OS image

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Hi, JBasilio  

   My DP version is 10.04, thanks for any help

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Knowledge Partner Knowledge Partner
Knowledge Partner

Re: Create Disaster Recovery OS image

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Hi @Danil1,

Since you're trying something that is supported I would focus on the error and try a different ADK. You can only have one version of WAIK/ADK at a time.


@Danil1 wrote:

20180619T070711 FATAL image_creator class drm::inval_error(0): Unsupported Windows 10 WAIK version (10.0.14393.0).


Regards,
Sebastian Koehler

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Micro Focus Expert
Micro Focus Expert

Re: Create Disaster Recovery OS image

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Hi

According online help you need specific WAIk version

Choose a media creation host which has the correct WAIK/ADK version installed or
install following WAIK/ADK version for the selected recovery host OS type:
* Windows Vista & Windows Server 2008: WAIK 1.1
* Windows 7 & Windows Server 2008R2: WAIK 3.1
* Windows 8 & Windows Server 2012: ADK 1.0
* Windows 8.1 & Windows Server 2012R2: ADK 1.1
* Windows 10 & Windows Server 2016: ADK for Windows 10, version 1703

 

If you downloaded last version this is 1709 or 1803 and we need 1703

https://go.microsoft.com/fwlink/p/?LinkId=845542

Best Regards

 

Micro Focus Expert
Micro Focus Expert

Re: Create Disaster Recovery OS image

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Hi

After install rgiht WAIK version I was able to create ISO image for WIndows 2016 client.

https://go.microsoft.com/fwlink/p/?LinkId=845542

Please let me know if you have any question.

Best Regards

ludovic_s Trusted Contributor.
Trusted Contributor.

Re: Create Disaster Recovery OS image

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To be precise, you need Windows ADK for Windows 10 v1703 (10.1.15063) and not Windows ADK for Windows 10 v1607 (10.1.14393.0), even if you need to generate EADR for Windows Server with kernel version 10.1.14393.x

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Knowledge Partner Knowledge Partner
Knowledge Partner

Re: Create Disaster Recovery OS image

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Hi @ludovic_s,

From what I know yes. I asked the documentation team to look into this, but the pages have not been updated yet.

Regards,
Sebastian Koehler

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