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DP 6.11: Error Backing up W2K8-R2 DCs

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Hello everybody,

while backing up the configuration of our AD DCs, which where actually upgraded to Windows 2008 R2, i get errors that ADR information could not be collected. I don't know if this happens because of the new structure of backing up the System State Information from W2K8R2 DCs or if this feature is no longer supported under W2K8R2 or if imissconfigured something.

DP: Data Protector 6.11
DCs: Windows 2008 R2 Standard engl

Thanks for your help
mfg
Jochen


[Normal] From: VBDA@DC1.company.de "DC1.company.de [/CONFIGURATION]" Time: 20.11.2009 20:25:55
STARTING Disk Agent for DC1.company.de:/CONFIGURATION "DC1.company.de [/CONFIGURATION]".

[Normal] From: VBDA@DC1.company.de "DC1.company.de [/CONFIGURATION]" Time: 20.11.2009 20:27:55
Successfully collected system recovery data.

[Normal] From: VBDA@DC1.company.de "DC1.company.de [/CONFIGURATION]" Time: 20.11.2009 20:27:55
Collecting Automatic DR data. This may take a few minutes...

[Normal] From: VBDA@DC1.company.de "DC1.company.de [/CONFIGURATION]" Time: 20.11.2009 20:27:56
Analyzing system storage.

[Minor] From: VBDA@DC1.company.de "DC1.company.de [/CONFIGURATION]" Time: 20.11.2009 20:27:56
[81:145]
Automatic DR information could not be collected.
Aborting the collecting of system recovery data.

[Minor] From: VBDA@DC1.company.de "DC1.company.de [/CONFIGURATION]" Time: 20.11.2009 20:27:56
[81:141] \SystemRecoveryData
Cannot export configuration object: (Unknown internal error.) => backup incomplete.

[Normal] From: VBDA@DC1.company.de "DC1.company.de [/CONFIGURATION]" Time: 20.11.2009 20:27:58
COMPLETED Disk Agent for DC1.company.de:/CONFIGURATION "DC1.company.de [/CONFIGURATION]".
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Trusted Contributor.
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Re: DP 6.11: Error Backing up W2K8-R2 DCs

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Hi,

please check the debug.log on the WS08R2 Server. WS08R2 create by default a boot Volume for BitLocker. This Volume have no Drive Letter and this is the Problem for the ADR. Give this Volume a Drive Letter an the ADR works.

View solution in original post

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Trusted Contributor.
Trusted Contributor.

Re: DP 6.11: Error Backing up W2K8-R2 DCs

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Hi,

please check the debug.log on the WS08R2 Server. WS08R2 create by default a boot Volume for BitLocker. This Volume have no Drive Letter and this is the Problem for the ADR. Give this Volume a Drive Letter an the ADR works.

View solution in original post

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Re: DP 6.11: Error Backing up W2K8-R2 DCs

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Hello Thomas,

thank you for your answer. I will try this tonight with one of our DCs and give feedback tomorrow.

Greetings
Jochen
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Re: DP 6.11: Error Backing up W2K8-R2 DCs

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Hi,

works the ADR?

Thomas
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Absent Member.
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Re: DP 6.11: Error Backing up W2K8-R2 DCs

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Hello Thomas,

sorry for the delay. I wasn't in office.
Your solution was absolutly correct. All DC's can now be backed up correctly.

Thank you for your help.

Jochen
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Re: DP 6.11: Error Backing up W2K8-R2 DCs

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Problem solved - Thread closed.
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