ianbutton1 Respected Contributor.
Respected Contributor.

DP 9.09/10.4 EADR cannot create ISO after in-place OS upgrade of Cell Manager

Has anyone had a problem with the EADR script after an in-place upgrade of the Cell Manager OS, from Windows 2008 R2 to Windows 2012 R2? We upgraded the CM a few months ago (at that stage we were on DP 9.09), and ever since then the omniiso.exe stage of EADR.CMD has reported “Cannot create the Disaster Recovery ISO image file”. Stages up to that point seem successful. We have since upgraded DP to 10.4 and installed (and reinstalled) WAIK version 8.1 but it hasn’t helped. DISM.LOG shows a number of “access denied” errors before the DISM.EXE session reports failure. Microfocus support are involved, but we haven’t found the cause.


1 Reply
Micro Focus Expert
Micro Focus Expert

Re: DP 9.09/10.4 EADR cannot create ISO after in-place OS upgrade of Cell Manager

Can you please give me the case ID via private message to check more on the case and see the investigation they performed?
Andres Fallas Salazar
Customer Support Engineer

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