Dashboard - Internal Server Error - Message

[MJVMST]

Hello, When i Click Clients in Dashboard, i see a message Internal Server Error In C:\ProgramData\OmniBack\log\AppServer\Server.log i see the output 2017-10-25 19:47:21,377 ERROR [io.undertow.request] (default task-87) UT005023: Exception handling request to /dp-webservice-server/restws/client/: org.jboss.resteasy.spi.UnhandledException: java.lang.StringIndexOutOfBoundsException: String index out of range: -1 at org.jboss.resteasy.core.ExceptionHandler.handleApplicationException(ExceptionHandler.java:76) at org.jboss.resteasy.core.ExceptionHandler.handleException(ExceptionHandler.java:212) at org.jboss.resteasy.core.SynchronousDispatcher.writeException(SynchronousDispatcher.java:168) at org.jboss.resteasy.core.SynchronousDispatcher.invoke(SynchronousDispatcher.java:411) at org.jboss.resteasy.core.SynchronousDispatcher.invoke(SynchronousDispatcher.java:202) at org.jboss.resteasy.plugins.server.servlet.ServletContainerDispatcher.service(ServletContainerDispatcher.java:221) at org.jboss.resteasy.plugins.server.servlet.HttpServletDispatcher.service(HttpServletDispatcher.java:56) at org.jboss.resteasy.plugins.server.servlet.HttpServletDispatcher.service(HttpServletDispatcher.java:51) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:85) at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:62) at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36) at org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:131) at io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:57) at io.undertow.server.handlers.DisableCacheHandler.handleRequest(DisableCacheHandler.java:33) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.security.handlers.AuthenticationConstraintHandler.handleRequest(AuthenticationConstraintHandler.java:51) at io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:46) at io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:64) at io.undertow.servlet.handlers.security.ServletSecurityConstraintHandler.handleRequest(ServletSecurityConstraintHandler.java:56) at io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:60) at io.undertow.servlet.handlers.security.CachedAuthenticatedSessionHandler.handleRequest(CachedAuthenticatedSessionHandler.java:77) at io.undertow.security.handlers.NotificationReceiverHandler.handleRequest(NotificationReceiverHandler.java:50) at io.undertow.security.handlers.AbstractSecurityContextAssociationHandler.handleRequest(AbstractSecurityContextAssociationHandler.java:43) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at org.wildfly.extension.undertow.security.jacc.JACCContextIdHandler.handleRequest(JACCContextIdHandler.java:61) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:284) at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:263) at io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:81) at io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:174) at io.undertow.server.Connectors.executeRootHandler(Connectors.java:202) at io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:793) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at java.lang.Thread.run(Thread.java:745) Caused by: java.lang.StringIndexOutOfBoundsException: String index out of range: -1 at java.lang.String.substring(String.java:1967) at com.hp.im.dp.cell.ws.service.repository.CellFormatRepo.parseCellFormat(CellFormatRepo.java:200) at com.hp.im.dp.cell.ws.service.repository.CellFormatRepo.readClientInfo(CellFormatRepo.java:230) at com.hp.im.dp.cell.ws.service.repository.CellFormatRepo.checkCellFormat(CellFormatRepo.java:144) at com.hp.im.dp.cell.ws.service.repository.CellFormatRepo.cellFormatRepoImpl(CellFormatRepo.java:131) at com.hp.im.dp.cell.ws.service.repository.CellFormatRepo.(CellFormatRepo.java:110) at com.hp.im.dp.cell.ws.service.repository.CellFormatRepo.getInstance(CellFormatRepo.java:68) at com.hp.im.dp.cell.ws.service.repository.CellInfoRepo.(CellInfoRepo.java:102) at com.hp.im.dp.cell.ws.service.repository.CellInfoRepo.getInstance(CellInfoRepo.java:60) at com.hp.im.dp.cell.ws.service.impl.ClientServiceImpl.(ClientServiceImpl.java:58) at sun.reflect.GeneratedConstructorAccessor321.newInstance(Unknown Source) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45) at java.lang.reflect.Constructor.newInstance(Constructor.java:423) at org.jboss.resteasy.core.ConstructorInjectorImpl.construct(ConstructorInjectorImpl.java:100) at org.jboss.resteasy.plugins.server.resourcefactory.POJOResourceFactory.createResource(POJOResourceFactory.java:53) at org.jboss.resteasy.core.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:235) at org.jboss.resteasy.core.SynchronousDispatcher.invoke(SynchronousDispatcher.java:395) ... 35 more Can you help me...

[ranjithpk]

Please re-create the certficicate using:

• “/opt/omni/bin/perl  /opt/omni/sbin/omnigencert.pl  -server_id Hostanme.FQDN–server_san dns:Hostanme.FQDN,dns:Hostname –user_id hpdp –store_password <keystorepassword>”

[Sebastian.Koehler]

If this Cell Manager is still running Data Protector A.10.00 you should consider to upgrade to 10.01 patch bundle.

Regards,
Sebastian Koehler

[dcampregher]

I'm running 10.02 and when i click on the Finish to create a new schedule, i receive the Internal Server Error and Error Adding Schedule.

What's the reason for this errors in the Web Scheduler ?