JJJ Honored Contributor.
Honored Contributor.
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Data Domain File Library Credential Issue

Hi All

We have a DP 8.1 Install (Win2012R2) configured to back up to file library devices.

These devices are being presented over CIFS from a Data Domain.

Our backups are consisiently failing .. with a 'Unauthorized access, username or password' incorrect warning in the session messages.

We have confired that the  DD excepts connections from any client, the NTFS permissions look fine, the INET service looks okay ... Are we missing something fundamental here or could anyone offer any suggestions?

Many thanks in advance.

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Knowledge Partner

Re: Data Domain File Library Credential Issue

Hi PDS_Support,

you should change the Data Protector INET service on the Media Agent to a named account that exist on Data Domain and the Media Server. The best option is to use an Active Directory account for that. If this user can access the share from the Media Agent host you should be ready to go.

Regards,
Sebastian Koehler

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JJJ Honored Contributor.
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Re: Data Domain File Library Credential Issue

Hi Seb

Many thanks for the reply,

Will have a look and udpate you asap.

Thanks again

 

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