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fashcool
Visitor.
1609 views

Data Protector 6.2 on Windows 2008

Hello,

I have lately upgraded the cell manager from 6.0 to 6.2.

When on 6.0, I tried to add a windows 2008 server as a client but couldn't because I did not have the latest patches installed. Now that I have upgraded to 6.2, I am trying to add the server once again.

But when I try a local install, the installer terminates quickly and says that the installation could not be completed.

When I try a remote installation, I get a message "[Critical] Setup has detected an older version (00.00) of Data Protector. Upgrade from this version is not supported."

Although data protector was not listed in the control panels installed programs list, there an omni-back directory under C:\program files.

I deleted the directory and have cleared the registry from anything related to Omniback, but the problem was not resolved

anybody has any ideas ?

thanks

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7 Replies
Knowledge Partner
Knowledge Partner

Re: Data Protector 6.2 on Windows 2008

Hi,

-try to install local cliente with DVD, if cell manager respond automatically the client will install on cell manager.
-try to install with the share folder from cell manager , go to run and //IP_CELL_MANAGER

Regards
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fashcool
Visitor.

Re: Data Protector 6.2 on Windows 2008

i tried the above with no luck, any other ideas ?
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Knowledge Partner
Knowledge Partner

Re: Data Protector 6.2 on Windows 2008

Hi,
did you check?
From cell manager:
telnet Client_name 5555
from client:
telnet cell_manager_name 5555

both anwer DP?

Also , delete all in Programdata/omnibcak and programfile/omniback.



Regards.
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NXS Absent Member.
Absent Member.

Re: Data Protector 6.2 on Windows 2008

could be a probblem with the msi installer
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Established Member.. Geoff Rennie
Established Member..

Re: Data Protector 6.2 on Windows 2008

Try going to the install directory and instead of trying to use the msi installer right click on setup.exe and run as administrator

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Antonio Carlon Absent Member.
Absent Member.

Re: Data Protector 6.2 on Windows 2008

Hi fashcool,

 

try to search in the registry the words "omni" and "protector".

 

Afterwards restart the CM server and try to install again.

 

 

By

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SaviorMaster Absent Member.
Absent Member.

Re: Data Protector 6.2 on Windows 2008

 

Fash:

follow steps

 

1.- Review in you table hosts the name of client.

2.- run -> cmd -> ping "client"

3.-telnet "client" 5555

 

if conecction is ok, you need review the medium for the installation.

 

Regards.

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