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Absent Member.. dmirandac Absent Member..
Absent Member..
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Dataprotector 9.04 : "Backup device unavailable. Trying to promote any pending mirror to original"

Hi,

 

The library load the first tape free and immediallly unload the tape.  There are more free tape. I don't understand why we get this error. I copy here the messages of the copy:

 

[Normal] From: BSM@svrdp.phmj.es ""  Time: 02/10/2015 9:43:22
    Backup session 2015/10/02-4 started.

[Normal] From: BSM@svrdp.phmj.es ""  Time: 02/10/2015 9:43:22
    The session "2015/10/01-26" will be restarted.

[Warning] From: BSM@svrdp.phmj.es "XSM012036 - FS FULL i INC"  Time: 02/10/2015 9:43:22
[61:11018]     Could not find related full backup of the object
    xsm012036.phmj.es:/C named "C:".
    Backup mode is changed to full.

[Warning] From: BMA@xsm012036.phmj.es "VD1_XSM012036"  Time: 02/10/2015 9:43:25
[90:11]      Unrecognized option "-operation" => ignored

[Warning] From: BMA@xsm012036.phmj.es "VD1_XSM012036"  Time: 02/10/2015 9:43:25
[90:11]      Unrecognized option "2" => ignored

[Normal] From: BMA@xsm012036.phmj.es "VD1_XSM012036"  Time: 02/10/2015 9:43:25
    STARTING Media Agent "VD1_XSM012036"

[Normal] From: BMA@xsm012036.phmj.es "VD1_XSM012036"  Time: 02/10/2015 9:43:26
    Loading medium from slot p:\jukebox\file044 to device VD1_XSM012036

[Normal] From: BMA@xsm012036.phmj.es "VD1_XSM012036"  Time: 02/10/2015 9:43:26
    Unloading medium to slot p:\jukebox\file044 from device VD1_XSM012036

[Normal] From: BMA@xsm012036.phmj.es "VD1_XSM012036"  Time: 02/10/2015 9:43:26
    ABORTED Media Agent "VD1_XSM012036"

[Major] From: BSM@svrdp.phmj.es "XSM012036 - FS FULL i INC"  Time: 02/10/2015 9:43:27
    Backup device unavailable. Trying to promote any pending mirror to original.

[Critical] From: BSM@svrdp.phmj.es "XSM012036 - FS FULL i INC"  Time: 02/10/2015 9:44:04
    None of the Disk Agents completed successfully.
    Session has failed.

[Normal] From: BSM@svrdp.phmj.es "XSM012036 - FS FULL i INC"  Time: 02/10/2015 9:44:04

    Backup Statistics:
          
        Session Queuing Time (hours)         0,00        
        -------------------------------------------      
        Completed Disk Agents ........          0          
        Failed Disk Agents ...........          1          
        Aborted Disk Agents ..........          0          
        -------------------------------------------      
        Disk Agents Total  ...........          1          
        ===========================================      
        Completed Media Agents .......          0          
        Failed Media Agents ..........          1          
        Aborted Media Agents .........          0          
        -------------------------------------------      
        Media Agents Total  ..........          1          
        ===========================================      
        Mbytes Total .................       0 MB        
        Used Media Total .............          0          
        Disk Agent Errors Total ......          0   

 

Thanks,

 

David

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Absent Member.. svollrat Absent Member..
Absent Member..

Re: Dataprotector 9.04 : "Backup device unavailable. Trying to promote any pending mirror to or

Are all involved Systems on the same DataProtector level?

If not please bring them all to 9.04.

The BMA reports some unrecognized Options, so it could also be that you need to update the Device- or Datalist-Config.

 

F.E. if you recently upgraded from DP7 to 9 there might be some leftover options that aren't applicable in the new version.

Also other way around is possible, DP9 CM sends options to DP7 BMA that it doesn't recognize.

 

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Absent Member.. dmirandac Absent Member..
Absent Member..

Re: Dataprotector 9.04 : "Backup device unavailable. Trying to promote any pending mirror to or

Hi,

I updated backup configuration and now I don't got the warnings. Now the messages are:

[Normal] From: BSM@svrdp.phmj.es ""  Time: 06/11/2015 13:11:46
    Backup session 2015/11/06-8 started.

[Normal] From: BMA@xsm07101.phmj.es "VD1_XSM07101"  Time: 06/11/2015 13:11:47
    STARTING Media Agent "VD1_XSM07101"

[Normal] From: BMA@xsm07101.phmj.es "VD1_XSM07101"  Time: 06/11/2015 13:11:48
    Loading medium from slot p:\jukebox\file003 to device VD1_XSM07101

[Normal] From: BMA@xsm07101.phmj.es "VD1_XSM07101"  Time: 06/11/2015 13:11:48
    Unloading medium to slot p:\jukebox\file003 from device VD1_XSM07101

[Normal] From: BMA@xsm07101.phmj.es "VD1_XSM07101"  Time: 06/11/2015 13:11:48
    ABORTED Media Agent "VD1_XSM07101"

[Major] From: BSM@svrdp.phmj.es ""  Time: 06/11/2015 13:11:49
    Backup device unavailable. Trying to promote any pending mirror to original.

[Critical] From: BSM@svrdp.phmj.es ""  Time: 06/11/2015 13:12:25
    None of the Disk Agents completed successfully.
    Session has failed.

[Normal] From: BSM@svrdp.phmj.es ""  Time: 06/11/2015 13:12:25

    Backup Statistics:
          
        Session Queuing Time (hours)         0,00        
        -------------------------------------------      
        Completed Disk Agents ........          0          
        Failed Disk Agents ...........          1          
        Aborted Disk Agents ..........          0          
        -------------------------------------------      
        Disk Agents Total  ...........          1          
        ===========================================      
        Completed Media Agents .......          0          
        Failed Media Agents ..........          1          
        Aborted Media Agents .........          0          
        -------------------------------------------      
        Media Agents Total  ..........          1          
        ===========================================      
        Mbytes Total .................       0 MB        
        Used Media Total .............          0          
        Disk Agent Errors Total ......          0    

 

 

 

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Absent Member.. dmirandac Absent Member..
Absent Member..

Re: Dataprotector 9.04 : "Backup device unavailable. Trying to promote any pending mirror to or

Sorry, I post messages about other backup but the problem is exactly the same

Joost Ringoot
New Member.

Re: Dataprotector 9.04 : "Backup device unavailable. Trying to promote any pending mirror to or

Were you finally able to resolve this, dmirandac?
I have the same issue after a crash of the system, and resolving several other issues.
I am inclined to think there is a reset of a device needed: the virtual tape device.
I am  considering doing a rmsf followed by an insf   to delete and recreate  the problem virtual tapedevice.
But first wanted to see if other people experienced such issues.

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Mahen007
New Member.

Re: Dataprotector 9.04 : "Backup device unavailable. Trying to promote any pending mirror to or

Backup device unavailable. Trying to promote any pending mirror to original. how to resolve in putty command.

please assist

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