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srinivasvankina Absent Member.
Absent Member.

HP DATA PRoctector v6.11 Client add error - [110:101] Client import failed!



Acciendtly deleted the client with software from HP DataProtector Cell Manager. When I try to install client the again. It is failed at 100% and it is not importing the client. 


I am installing this client on HP-UX 11v3.


Please help me on this issue. I don't have knowllegde on HP data protector. I had attached the image file also.


Thanks in advance.



Srinivas V.

1 Reply
Bob_Clark Absent Member.
Absent Member.

Re: HP DATA PRoctector v6.11 Client add error - [110:101] Client import failed!

A 'Client Import' is just writing to the cell_info file, and a failure is usually a hostname resolution issue


I recommend that you do a 'nslookup' of the client name and IP address from teh command line of the cell manager, and a 'nslookup' of the cell manager hostname and IP address to see where it is not resolving.


You don't say what the OS type is of your cell manager, but, one way around this is to just edit the cell_info file to add the client manually.  You can use one of the other lines in this file as a template, just change the hostname field


Your version of Data Protector is out of support, so you can't open a case with the response center



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