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Micro Focus Expert
Micro Focus Expert
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HYPER-V BACKUPS in DP 10.60 doesnt work

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I just integrated Hyper-V Cluster in DP 10.60 it worked succesfully virtual instance and all 4 nodes.

When i created a backup specification i got this error but is configured as software provider any idea whats not working? ( Hyper-V nodes are Windows 2019 all 4) Ve Settings properly configured

[Normal] From: BSM@cellmanager.policia.gov.co "BACKUP_CLUHV01_PARCIAL"  Time: 5/08/2020 10:34:54 a.m.

      Backup session 2020/08/05-14 started.

 

[Normal] From: BSM@cellmanager.policia.gov.co "BACKUP_CLUHV01_PARCIAL"  Time: 5/08/2020 10:34:55 a.m.

      OB2BAR application on "srvclu1hx01.policia.gov.co" successfully started.

 

[Normal] From: VEPALIB_HYPERV@srvclu1hx01.policia.gov.co "HyperV"  Time: 8/5/2020 10:34:56 AM

      Performing Hyper-V backup.

 

[Normal] From: VEPALIB_HYPERV@srvclu1hx01.policia.gov.co "HyperV"  Time: 8/5/2020 10:35:02 AM

      Starting backup of Virtual Machine(s) ... :

            'SRVDACCESS2 (GUID: E066BCFE-EC26-4678-BE09-2397EF6614D9)' on host 'srvclu1hx01.policia.gov.co' - Full

            'SRVDACCESSNL1 (GUID: A8369FEC-C5E2-4159-A7A3-A16B8A5755F6)' on host 'srvclu1hx01.policia.gov.co' - Full

 

[Normal] From: OB2BAR_VSSBAR@srvclu1hx01.policia.gov.co "HyperV"  Time: 5/08/2020 10:35:04 a.m.

      Performing Full Backup.

 

[Normal] From: OB2BAR_VSSBAR@srvclu1hx01.policia.gov.co "HyperV"  Time: 5/08/2020 10:35:04 a.m.

      Connecting to Volume Shadow Copy Service.

 

[Normal] From: OB2BAR_VSSBAR@srvclu1hx01.policia.gov.co "HyperV"  Time: 5/08/2020 10:35:05 a.m.

      Gathering Writer Metadata.

 

[Major] From: OB2BAR_VSSBAR@srvclu1hx01.policia.gov.co "HyperV"  Time: 5/08/2020 10:35:18 a.m.

[145:850]   Could not find supported VSS System / Software Provider for volume '\\CLUHX01\HXDSTORECLU1_1\'.

 

[Major] From: OB2BAR_VSSBAR@srvclu1hx01.policia.gov.co "HyperV"  Time: 5/08/2020 10:35:18 a.m.

      Cannot perform backup of:

            '/Microsoft Hyper-V VSS Writer/Virtual Machines/Offline\SRVDACCESS2',

      which contains data in:

            \\cluhx01.policia.gov.co\hxdstoreclu1_1\SRVDACCESS2\Virtual Machines\E066BCFE-EC26-4678-BE09-2397EF6614D9.vmcx

            \\cluhx01.policia.gov.co\hxdstoreclu1_1\SRVDACCESS2\Virtual Machines\E066BCFE-EC26-4678-BE09-2397EF6614D9.VMRS

            \\cluhx01.policia.gov.co\hxdstoreclu1_1\SRVDACCESS2\Virtual Machines\E066BCFE-EC26-4678-BE09-2397EF6614D9.vmgs

            \\cluhx01.policia.gov.co\hxdstoreclu1_1\SRVDACCESS2\SRVDACCESS2_disk_1.vhdx

            \\cluhx01.policia.gov.co\hxdstoreclu1_1\SRVDACCESS2\SRVDACCESS2_disk_1_2A0EF0ED-654B-4323-A837-CED15CE06306.avhdx

            \\cluhx01.policia.gov.co\hxdstoreclu1_1\SRVDACCESS2\Snapshots\2A0EF0ED-654B-4323-A837-CED15CE06306.VMCX

            \\cluhx01.policia.gov.co\hxdstoreclu1_1\SRVDACCESS2\Snapshots\2A0EF0ED-654B-4323-A837-CED15CE06306.VMRS

            \\cluhx01.policia.gov.co\hxdstoreclu1_1\SRVDACCESS2\Snapshots\2A0EF0ED-654B-4323-A837-CED15CE06306.vmgs

            \\cluhx01.policia.gov.co\hxdstoreclu1_1\SRVDACCESS2\Snapshots\2A0EF0ED-654B-4323-A837-CED15CE06306\*

 

[Major] From: OB2BAR_VSSBAR@srvclu1hx01.policia.gov.co "HyperV"  Time: 5/08/2020 10:35:18 a.m.

      Cannot perform backup of:

            '/Microsoft Hyper-V VSS Writer/Virtual Machines/Online\SRVDACCESSNL1',

      which contains data in:

            \\cluhx01.policia.gov.co\hxdstoreclu1_1\SRVDACCESSNL1\Virtual Machines\A8369FEC-C5E2-4159-A7A3-A16B8A5755F6.vmcx

            \\cluhx01.policia.gov.co\hxdstoreclu1_1\SRVDACCESSNL1\Virtual Machines\A8369FEC-C5E2-4159-A7A3-A16B8A5755F6.VMRS

            \\cluhx01.policia.gov.co\hxdstoreclu1_1\SRVDACCESSNL1\Virtual Machines\A8369FEC-C5E2-4159-A7A3-A16B8A5755F6.vmgs

            \\cluhx01.policia.gov.co\hxdstoreclu1_1\SRVDACCESSNL1\SRVDACCESSNL1_disk_1.vhdx

            \\cluhx01.policia.gov.co\hxdstoreclu1_1\SRVDACCESSNL1\SRVDACCESSNL1_disk_1-AutoRecovery.avhdx

            \\cluhx01.policia.gov.co\hxdstoreclu1_1\SRVDACCESSNL1\Snapshots\9D83D690-FFFF-4FB8-90E0-B1313A799C3C.VMCX

            \\cluhx01.policia.gov.co\hxdstoreclu1_1\SRVDACCESSNL1\Snapshots\9D83D690-FFFF-4FB8-90E0-B1313A799C3C.VMRS

            \\cluhx01.policia.gov.co\hxdstoreclu1_1\SRVDACCESSNL1\Snapshots\9D83D690-FFFF-4FB8-90E0-B1313A799C3C.vmgs

 

[Major] From: OB2BAR_VSSBAR@srvclu1hx01.policia.gov.co "HyperV"  Time: 5/08/2020 10:35:18 a.m.

      There is no data to be backed up.

 

[Major] From: OB2BAR_VSSBAR@srvclu1hx01.policia.gov.co "HyperV"  Time: 5/08/2020 10:35:19 a.m.

      Backup failed.

 

[Major] From: VEPALIB_HYPERV@srvclu1hx01.policia.gov.co "HyperV"  Time: 8/5/2020 10:35:20 AM

      VSS Agent finished with errors.

 

[Normal] From: BSM@cellmanager.policia.gov.co "BACKUP_CLUHV01_PARCIAL"  Time: 5/08/2020 10:35:21 a.m.

      OB2BAR application on "srvclu1hx01.policia.gov.co" disconnected.

 

[Critical] From: BSM@cellmanager.policia.gov.co "BACKUP_CLUHV01_PARCIAL"  Time: 5/08/2020 10:35:21 a.m.

      None of the Disk Agents completed successfully.

      Session has failed.

 

[Normal] From: BSM@cellmanager.policia.gov.co "BACKUP_CLUHV01_PARCIAL"  Time: 5/08/2020 10:35:21 a.m.

 

      Backup Statistics:

 

            Session Queuing Time (hours)         0,00

            -------------------------------------------

            Completed Disk Agents ........          0

            Failed Disk Agents ...........          0

            Aborted Disk Agents ..........          0

            -------------------------------------------

            Disk Agents Total  ...........          0

            ===========================================

            Completed Media Agents .......          0

            Failed Media Agents ..........          0

            Aborted Media Agents .........          0

            -------------------------------------------

            Media Agents Total  ..........          0

            ===========================================

            Mbytes Total .................       0 MB

            Used Media Total .............          0

            Disk Agent Errors Total ......          0

 

 

============================================================================

                      Session failed!

============================================================================

 

 

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Micro Focus Expert
Micro Focus Expert

Hello @Diego Biondo

Unfortunately, Hyper-V 2019 is not supported in DP 10.60: 

image.png

https://docs.microfocus.com/DP/SupportMatrix/10.60/Virtualization_Support_Matrix_DP10.60.pdf

There is an idea, that will give support soon, but it was planned and then removed it because there was some issues and the certification and support is not confirmed yet. 
https://community.microfocus.com/t5/Data-Protector-Idea-Exchange/support-hyperv-2019/idi-p/2802352 

Andres Fallas Salazar
Customer Support Engineer

If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
If you are satisfied with anyone’s response please remember to give them a LIKE by clicking on the bottom at the left of the post and show your appreciation.

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Micro Focus Expert
Micro Focus Expert

Hello @Diego Biondo

Unfortunately, Hyper-V 2019 is not supported in DP 10.60: 

image.png

https://docs.microfocus.com/DP/SupportMatrix/10.60/Virtualization_Support_Matrix_DP10.60.pdf

There is an idea, that will give support soon, but it was planned and then removed it because there was some issues and the certification and support is not confirmed yet. 
https://community.microfocus.com/t5/Data-Protector-Idea-Exchange/support-hyperv-2019/idi-p/2802352 

Andres Fallas Salazar
Customer Support Engineer

If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
If you are satisfied with anyone’s response please remember to give them a LIKE by clicking on the bottom at the left of the post and show your appreciation.

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Micro Focus Expert
Micro Focus Expert
Ok Victor as far as i can see is not supported in DP 10.70 either

Regards
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Micro Focus Expert
Micro Focus Expert

No, it's not supported either. 

Andres Fallas Salazar
Customer Support Engineer

If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
If you are satisfied with anyone’s response please remember to give them a LIKE by clicking on the bottom at the left of the post and show your appreciation.
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