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IPC Invalid Hostname or IP Address // Cannot connect to Media Agent on system

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Hi,

 

I got below error in One of my DP Session:

 

[Critical] Cannot connect to Media Agent on system erpqa101.cdc.iocl.co.in, port 52515 (IPC Invalid Hostname or IP Address) => aborting.

 

[Critical]Unexpected close reading NET message => aborting

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To solve this follow the below steps:

 

You have to change the Drive, because in this case the drive is present on some other server.

So change the drive will solve the issue. In my case it works...

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To solve this follow the below steps:

 

You have to change the Drive, because in this case the drive is present on some other server.

So change the drive will solve the issue. In my case it works...

View solution in original post

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Hi,

Can you be more specific how solved it.

What do you meen change drive ?

Best Regards
Heino

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Hi Heino,

 

in general this information mean that agent (e.g. VBDA) is not able to connect to the media agent. In most cases this is a network problem: firewall or DNS. So please check name resolution first in both directions: from DA to MA + vice versa and using short name, fqdn and reverse. In addition test using telnet <MA> 5555 if a answer is sent.

 

Best regards

Daniel

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Hello Daniel!

In addition to your information: besides to check firewall, DNS and reverse in CM, MA and DA, is important to check also if these items are ok in SOS D2D Software if applicable.

In my case, my DA could not resolve SOS then I applied this DNS entry manually and it works.

I leave here my contribution.

Best Regards,

Juliano Flores

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