Internal error: DbaXXXX functions after Update to DP 10.70

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After our update from DP to version 10.70, I keep getting the message Internal error: DbaXXXX functions during the backups.
In the event log of the Windows OS there is also a suitable entry regarding a crash of dbsm.exe.

Faulting application name: dbsm.exe, version:, time stamp: 0x5eb1a796
Faulting module name: ucrtbase.DLL, version: 10.0.14393.2990, time stamp: 0x5caeb96f
Exception code: 0xc0000409
Fault offset: 0x000000000006e00e
Faulting process id: 0x2ab0
Faulting application start time: 0x01d660b22724ec98
Faulting application path: E:\HPE_DP_BIN\OmniBack\bin\dbsm.exe
Faulting module path: C:\Windows\SYSTEM32\ucrtbase.DLL
Report Id: 65274ed1-cca5-11ea-80ee-0050568f4073
Faulting package full name:
Faulting package-relative application ID:

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15 Replies
Micro Focus Expert
Micro Focus Expert

Hello @Ravil_M,

Please reboot the CM and report back if this solves the problems. There is a possible problem with memory in 10.70. If the reboot cures the situation (for some time) ask support for OCTCR19Q932210_HF2.

Sebastian Koehler

Please use the Like button below, if you find this post useful.

View solution in original post

Captain Captain

Sebastian, hello.

We rebooted the Cell Server but it didn't help.

Applying patch OCTCR19Q932210_HF2 fixed the bug.

Cadet 3rd Class
Cadet 3rd Class
I have the same problem. could you share the patch with me?
Thank you.
Micro Focus Expert
Micro Focus Expert

Hello @BeranR

Please open a support case to request the fix. If you want, send me the ID and I can check it. 


Andres Fallas Salazar
Customer Support Engineer

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