Brown Steve Absent Member.
Absent Member.
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Omniback II import host failed

When trying to add a client to my cell I get "Import Host Failed" right at the
very end of the client install. The error message reads "The host information
cannot be added/updated in the cell manager configuration file". I verified all
connections. All suggested actions were followed with no success. Anybody out
there have any ideas on this?
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7 Replies
Atif Malik_2 Absent Member.
Absent Member.

Re: Omniback II import host failed

Did you use uppercase or lower case for hostname?

-Atif
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Alex Glennie Absent Member.
Absent Member.

Re: Omniback II import host failed

You may also be getting this error because your Cell Server also contains
an older version of OB II.

Perform the following steps to resolve your error:

1. rm -r /etc/opt/omni

2. rm -r /var/opt/omni

3. rm -r /opt/omni

Also worth checking are that hostname resolution in /etc/hosts, /etc/opt/omni/cell/cell_server,cell_info and lic.dat are consistent ie are either all fully qualified or not and are not a mix of upper & lowercase.

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Phani V Yenugu Absent Member.
Absent Member.

Re: Omniback II import host failed

You can try the Inet services on the client.
You can do this by
telnet 5555 from the celll server. If should get the response saying the service is omniback with it's build version etc.
Otherwise you have to check the inet services on the client.
Hope this helps.
Phani
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Wadewitz Absent Member.
Absent Member.

Re: Omniback II import host failed

There could be several reasons:

if your client system is a netware system the import can fail if there is already
a cell_server file under sys:usromniconfigcell. Just delete this file and try to import
the client manually: on the CM console type

omnicc -import_host


You get always problems importing a client (NT,Netware) if the name resolution of you CM is not consistent and the client cannot connect back to the CM.

- On NT clients first try to import the host manually using the command above.

- Check the name of your CM and then try to ping this name on the client.The client
must resolve this name. Try to import the client after the appropriate changes.

- Then check if there is already a registry entry for the CM under HKLMsoftwarehewlett-PackardopenviewomnibackIIsite
If so then empty the CellServer value and try to import the host again.

-Finaly you also can install the client locally.

- To install a NT client it is always better to use the IP address and not to specify a name first.

Tino
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Shawn Kelly Absent Member.
Absent Member.

Re: Omniback II import host failed

I am having the same problem. Did you resolve your issue? If so, how?

Thank you.
Consider mistakes to be a training opportunity.
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Jennifer Chiare Absent Member.
Absent Member.

Re: Omniback II import host failed

Also, your HP-UX clients need to be running HP-UX 11. At least that's waht we found when we setup a NT server as the OmniBack 3.10 host.
It's a binary world!
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Wadewitz Absent Member.
Absent Member.

Re: Omniback II import host failed

If the import fails probably the client cannot resolve the name of the cell manager.

NT:
After all files were copied to the client omniback makes an entry into the registry
see above.
Take this name for the cell manager and try to ping it. Your client must be able to resolve this name.

Netware:
Try to ping the cell manager name as it appears in the cell_server file under sys:/usr/omni/config/cell.

Anyway to import the host again you have to delete the cell manager entries before.

Tino
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