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Recover SharePoint single items from HP Data Protector backups or any 3rd party snaphshot?

As you may have heard, this month we released HP Data Protector Granular Recovery Extension for SharePoint 2007. It’s the only product that allows SharePoint administrators to recover single items themselves directly from the SharePoint GUI – without contacting the backup administrator.


It’s a new approach to single item recovery, and one that Data Protector will be extending to other environments, such as Exchange and VMware, in future releases. It’s also prompted some good Q&A from the Data Protector community, a few of which I’d like to share:


Q. How does HP Data Protector recover snapshots from 3rd-party vendor snapshots?

A. Data Protector Granular Recovery Extension provides an option in the Recovery Cache Management called “Import from Filesystem”. When selected, the SharePoint administrator simply enters the path to the primary database and transaction log files. They’ll be routed to a screen where they select the SQL Server instance to which they want to import the desired content database. From there, they click “Import content database” and the import will begin. You can read more about the process by downloading the Granular Recovery Extension manual from hp.com.


Q. Can SharePoint administrators browse and restore items from Data Protector Zero Downtime Backup snapshots?

A.  Absolutely.  Data Protector Zero Downtime Backup retains snapshots on disk, which can be made available to by the SharePoint administrator to browse and restore single items.


Q. If the SharePoint administrator doesn't know which backup contains the file that needs to be restored, how do they determine this?

A. Prior to the release of Granular Recovery Extension, the task of finding the individual file or document within available backup jobs fell to the backup administrator. Because the SharePoint administrator is more likely to understand the context of the end user restore request, we’re empowering the SharePoint administrator to search the most appropriate backup jobs for the files. This offloads the task from the backup administrator.


Q. Can the SharePoint administrator modify Data Protector settings or otherwise impact backup or recovery processes as configured by the backup administrator?

A. No. The backup administrator assigns certain rights to the SharePoint site administrator account which allows them to browse SharePoint databases only and restore single items from those databases. The SharePoint administrator does not have the ability to change the Data Protector configuration.


For more on why and how Data Protector Granular Recovery Extension came to be, read the Information Faster blog or watch the demo on the Information Management Hub.

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