Micro Focus Expert
Micro Focus Expert

Re: S3 bucket selection slow

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Yes correct. L3 and R&D. 

Andres Fallas Salazar
Customer Support Engineer

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Micro Focus Expert
Micro Focus Expert

Re: S3 bucket selection slow

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Hello @Shane_Hicks,

I had a quick look at your MMA debugs I can see that there are plenty of access denied errors.

[ 99] 2019-10-31 11:48:43.949 ("/lib/HttpInterface/DPRestResponse.cpp $Rev: 55015 $ $Date:: 2016-10-06 07:01:23 ":108)
[ 99] <<=== (9) } /* verifyResponse */
[ 99] RetVal: status
[ 99]
[199] [RestResponse] response body: <?xml version="1.0" encoding="UTF-8"?>
<Error><Code>AccessDenied</Code><Message>Access Denied</Message><RequestId>***</RequestId><HostId>***</HostId></Error>

From my point of view this is not caused by the amount of buckets you have. I guess you have tried a S3 browser from the Media Agent (Gateway) server already so the connection and credentials are okay?

Regards,
Sebastian Koehler

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Valued Contributor.. Shane_Hicks Valued Contributor..
Valued Contributor..

Re: S3 bucket selection slow

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Correct. I have used S3 browser and connect with no issue. I would expect access denied because the IAM user does not have rights but to only two buckets.
It would be great that instead of scanning, we could just type in the bucket name.
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menace
Visitor.

Re: S3 bucket selection slow

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Hi Shane,
Any progress in the last 10 days?
I have the same issue and I am tearing my hair out.
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Micro Focus Expert
Micro Focus Expert

Re: S3 bucket selection slow

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Hello everyone,

Seems the problem has been resolved with a hot fix. The reference number is OCTIM19Q371781 in case you need it.

Regards,
Sebastian Koehler

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