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Unable to Import Linux Reporting Server into CM (10.40)

New Data Protector CM (10.40, Windows 2016), Linux IS (Centos7), supposed to act as reporting server, too

No problems with installation, but import fails after pressing "Validate" with "Data could not be fetched".

Iptables are cleared. We checked communication between CM and RS with tcpdump, and there is some traffic, so no basic network problem. Test with  RS on Windows server was without problems.

Incidently, same error occurs when invalid credentials are used. 

Any ideas, anybody?

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Knowledge Partner
Knowledge Partner

Re: Unable to Import Linux Reporting Server into CM (10.40)

Hi @scotty,

I have seen something similar some time ago. Have you installed the Reporting Server using omnisetup.sh -RS -reportingusername Administrator -reportingpasswd mypassword or similar?

I found that -reportingpasswd does not validate the password properly (complexity). As a result a very simple password can be used and will be rejected during the import into the Cell Manager.

Regards,
Sebastian Koehler

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Micro Focus Expert
Micro Focus Expert

Re: Unable to Import Linux Reporting Server into CM (10.40)

Hello @scotty,
Remember to configure the secure comm between both servers: omnicc -secure_comm -configure_peer <hostname>
Regards,
Andres Fallas Salazar
Customer Support Engineer

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