Welcome Serena Central users! CLICK HERE
The migration of the Serena Central community is currently underway. Be sure to read THIS MESSAGE to get your new login set up to access your account.
Highlighted
Micro Focus Expert
Micro Focus Expert

Re: Unable to push Agent from Cell Server: Error Copying utility Scripts

Hi,

from the error message it seems to me the Installation server is not able to connect using ssh to client server myscore.

Can you please try the following steps:

  1. connect as root user to the installation server
  2. once connected try to connect to server myscore using the following command: ssh myscore
  3. does the installation server connect to server myscore without asking any password ?
  4. if not as already suggested by Sebastian run the following command from IS: ssh-copy-id myscore
  5. try again ssh myscore now you should be able to connect as user root to client myscore without giving any password. If this fails troubleshoot why connection fails

 

Kind regards,

Dionisio

  1.  
0 Likes
Micro Focus Expert
Micro Focus Expert

Re: Unable to push Agent from Cell Server: Error Copying utility Scripts

Hello @Mig H

@Dionisio_S added some steps to enable the SSH password less between the IS and the clients. Please follow them. 

If these command does not work I can add others to try to enable it. 

Regards, 

Andres Fallas Salazar
Customer Support Engineer

If you find that this or any other post resolves your issue, please be sure to mark it as an accepted solution.
If you are satisfied with anyone’s response please remember to give them a LIKE by clicking on the bottom at the left of the post and show your appreciation.
0 Likes
Regular Contributor.. Mig H Regular Contributor..
Regular Contributor..

Re: Unable to push Agent from Cell Server: Error Copying utility Scripts

@Victor_F_DP  @Dionisio_S ,

Sorry for late reply. I have check the ssh from IS to Client and it asking the password. So is it the root cause for the issue? is it got any config to check how IS contact with client? Or any port to telnet?

I have using ssh-copy-id as suggest by sebastian by got error ssh-copy-id not found. Do you know how to enable that in HP-UX? Or need to generate the rsa cert first?

 

0 Likes
Micro Focus Expert
Micro Focus Expert

Re: Unable to push Agent from Cell Server: Error Copying utility Scripts

Hello @Mig H,

You need to generate a SSH key for the root account on the Installation Server first. This is a one-time operation. If the ssh-copy-id command is not available, this can be done manually. In the end you need to ensure that ssh root@client.domain.com is working without any password/prompt from Installation Server from the root user.

Regards,
Sebastian Koehler

---
Please use the Like button below, if you find this post useful.
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.