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Contributor.. Mandosa Contributor..
Contributor..
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backup to disk error: 'cannot access directory Logon failure: unknown user name or bad password'

I had to update the firmware on my backup to disk device, and lost some settings.  ever since then i have been unable to backup to this unit and get a 'cannot access directory  Logon failure: unknown user name or bad password' error. 

I am able to map to this device from the backup the windows explorer, so i guess i need to know where to configure the account the data protector uses for access?

thanks

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Bob_Clark Absent Member.
Absent Member.

Re: backup to disk error: 'cannot access directory Logon failure: unknown user name or bad passwor

Data Protector doesn't use any type of authentication for basic devices (it may when trying to use ACS/ls devices, or NDMP)

 

Have you tried writing anything to this disk volume aoutside fo Data Protector, maybe, just transferring a file?  if  this fails in the same manner, that is where yo need to look

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