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sandyt
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‎2011-12-14 07:10
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major problems with gui dp 6.2

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We are using DP 6.2 with latest patches on a windows 2003 R2 server.

 

As of this morning, I haven't been able to work with the clients tab in the gui. I also can't change an existing backup, but can create a new one.  The GUI just hangs and eventually I get a messages saying "has stopped responding". Does work O.K. with the other GUI tabs including  internal database, devices, restore, etc.

 

Any ideas how to fix this? 

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Zigoze
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‎2011-12-14 10:32

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have you also upgraded your GUI on the client you are using to access DP?... if you are using the old GUI (before patches) with the upgraded cell manager (after patches) then you would have those kind of problems...

 

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Zigoze
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‎2011-12-14 10:32

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have you also upgraded your GUI on the client you are using to access DP?... if you are using the old GUI (before patches) with the upgraded cell manager (after patches) then you would have those kind of problems...

 

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sandyt
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‎2011-12-14 11:47

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We were experiencing a very slow network earlier. The gui is now functional again.

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