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Anonymous_User Absent Member.
Absent Member.
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Retrospective Data enrichment


Hi,

Is it possible to perform data enrichment retrospectively - may be after
few days? We have a external ticketing system and after the ticket is
resolved, I'd like the resolution code added to the respective
correlated rule.

If its too complicated, I rather not bother.


Please suggest.


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pimpalp
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Anonymous_User Absent Member.
Absent Member.

Re: Retrospective Data enrichment

The way to do this currently is with incidents within Sentinel. Have the
Correlated Event start an incident and then when your external ticketing
is completed have the incident updated with whatever data you feel should
be there.

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Good luck.

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