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Established Member.. BSM_546
Established Member..
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Diagnostics Server 503 error

Hello all,

 

I am having an issue with Diag Server .Error in server.log

 

Pre-upgrade failed: com.sleepycat.je.EnvironmentFailureException: (JE 4.1.27) Problem creating output files in: D:\Apps\MercuryDiagnostics\Server\bin\..\archive\mediator-dcmadiag01\symboltable/je.info UNEXPECTED_EXCEPTION: Unexpected internal Exception, may have side effects.

 

The server was working fine until yesterday.  Even after restarting I am getting the error. Also, the user (Diag service)has admin rights. I cannot see any je.info file under the directory.

 

Thanks,

SG

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1 Reply
Super Contributor.. solanoh Super Contributor..
Super Contributor..

Re: Diagnostics Server 503 error

Have you done any upgrade?

 

If yes, when installing 9.24 you need to run a database uprede script too.

 

 Windows: <diagnostics_server_install_dir>\bin\sleepycat_upgrade.cmd

Linux: <diagnostics_server_install_dir>/bin/sleepycat_upgrade.sh

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