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Established Member.. BSM_546
Established Member..
624 views

Warning in probe.log

Hi,


We have installed 9.2 java agent and instrumented succesfully. However the below log is getting updated every 5 mins.

 


2015-07-27 14:42:25,145 WARN remote_file_downloader [ServerCommunication] Unhandled response code: 403 received from server while requesting http://pptabcll013:2006/systemfiles/etc/license.key <http://pptabcll013:2006/systemfiles/etc/license.key>

 


This is getting updated every 5 mins in the log.  I can see the probe and its data in Diagnostics . health also shows fine.

 

Please help.

 

thanks,
SG

 

 

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3 Replies
Carlos Badilla Super Contributor.
Super Contributor.

Re: Warning in probe.log

Good morning, @BSM_546!

 

I've seen this error in the following scenarios:

 

1. When the registrar.url property in the Agent's /etc/dispatcher.properties file isn't properly formated

2. When there is a firewall between the probe and server blocking part of the traffic

3. When the server the probe reports to is running out of Jetty Threads (check the server's /log/jetty.log to confirm)

4. Probe version older than 9.23

 

Regards,

Carlos Badilla

HP Diagnostics Backline

Established Member.. BSM_546
Established Member..

Re: Warning in probe.log

HI Carlos,

 

Thanks a lot for the reply. The probe version is 9.20 as the Java is 1.4x.

 

Is there any way to rectify this as the log is getting updated every 5 mins with this information.

 

Thanks,

SG

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Carlos Badilla Super Contributor.
Super Contributor.

Re: Warning in probe.log

Try with the other options, those might be causes too.

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