Micro Focus Expert
Micro Focus Expert

Analytics Server installation fails if Admin Console listening on port 2443


Analytics Server installation fails if Admin Console and IDP installed on same server. In this case Admin Console will use port 2443 and IDP will use port 8443.

Error Message ->

Enter the Access Manager Administration Console user ID [admin]: 

Enter the Access Manager Administration Console password []:

Re-enter the password for verification []:

 ############## ERROR !!! ###############

 The credentials provided couldn't be validated against admin.

If the authentication fails many times, the user account will be locked temporarily.

Ensure that you give the correct user ID and password.

Please Try Again



During installation Analytics Server makes a rest call to Admin Console to get the Cluster Information. The request is by default using 8443 port.

Installation using -x option will show the reason:

#sh -x ar_install.sh

+ validateRemotePassword admin novell x.x.x.x
+ NAMHOSTURL=https://x.x.x.x:8443
+ NAMADMIN=admin
+ NAMPASS=****
++ curl -s -k -i -X GET -u admin:**** https://x.x.x.x:8443/nps/rest/clusters/ -H cache-control:no-cache -H content-type:application/json
++ grep HTTP

As Admin Console is not running on 8443 the above request will fail.



Go to script ar_install.sh and change the value of port to Admin Console port.




        NAMHOSTURL=https://"$3":8443  --> Change it to 2443.




STATUS=`curl -s -k -i -X GET -u $NAMADMIN:$NAMPASS $NAMHOSTURL/nps/rest/clusters/ -H 'cache-control:no-cache' -H 'content-type:application/json' | grep HTTP | cut -d ' ' -f2`


        if [ "$STATUS" == 200 ]



                echo "Authenticated.. do the rest of the job!" >> "${RA_INSTALL_LOG}"


                echo "Please check the credentials which you have entered"   >> "${RA_INSTALL_LOG}"



Labels (1)
5 Replies

Change of port from 8443 to 2443 fixed the issue. Thanks.

What is port on Auditing. It looks there is change.


I got both IDP Server & Analytics Server Green . I see in Dashboard 1 Users logged in. How do I  generate PDF report so that I can find who used particular SAML SP in last 24 hours.  In old app there was Analytics Reporting URL.



Micro Focus Contributor
Micro Focus Contributor

The old Analytics server had sentinel inbuilt. The reports were generated from Sentinel. The new dashboard is no longer an audit server and doesn't have sentinel and reporting console.


If new product is no longer Audit Server, how do we get report in new product. We are trying to find the way to generate report how many users logged into particular SAML SP in 1 week or 1 month.


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