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Correcting terminal server remote client is not allowed error when accessing MW via remote desktop

Correcting terminal server remote client is not allowed error when accessing MW via remote desktop

Describes how to correct the licensing error "Terminal Server remote client is not allowed” when accessing MW via remote desktop.

Problem:

Opening MW fails with the error “Terminal Server remote client is not allowed” when you access MW via remote desktop.

Resolution:

Remote desktop support must be specified explicitly in the license file. Ask support to update your license file to include “TS_OK” after the HOSTID, then copy the updated license file to the correct location and restart MW.

Old KB# 14641

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Version history
Revision #:
1 of 1
Last update:
‎2013-02-15 18:15
Updated by:
 
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