Kb-AIM Agent No FTP processing does not work
This article describes the checks that have to be performed when the Kb-AIM Custom Agent No FTP processing does not work.
Kb-AIM Agents No FTP has some troubles to process the transmissions that are in AWDNOFTP directory. How can this be resolved?
The problem could be avoided if the following points are set correctly:
- Make sure that the content of the configuration file “KbCustAgent.conf” is correct. The file contains the paths of the working directories needed for the correct operation of the Agent - check the paths to these directories (AWDNOFTP, AWDPRE, AWDHST and AWD) are set correctly.
- Check if the user has all necessary read and write privileges for all the working directories.
- Check if there is enough disk space on the machine where the Agent is running.
Old KB# 14848