Having problems with your account or logging in?
A lot of changes are happening in the community right now. Some may affect you. READ MORE HERE

When upgrading a workspace, why does the error message "Downgrade from version Panther .64 to version Panther .52 is not supported" appear?

When upgrading a workspace, why does the error message "Downgrade from version Panther .64 to version Panther .52 is not supported" appear?

Problem

In a client-server environment, everytime a workspace is opened on different client machines, Enterprise Analyzer prompts for the workspace to be upgraded. When the upgrade is performed on a particular client install, the error message "Downgrade from version Panther .64 to version Panther .52 is not supported" is displayed. What could be the cause of this and how can it be avoided?

Resolution

The problem is that the server and ALL of the clients are using different versions of the product.

For example, the server installation may be on hot fix 2, one or more client installations are on hot fix 2, but one rogue client install is still on hot fix 1.

The solution is to make sure the server installation and ALL of the client installations are upgraded to the same level of product (for example all on hot fix 2).

Then upgrade the workspace on the server machine ONCE only.

There is no need to upgrade the workspace from any of the client installations.

DISCLAIMER:

Some content on Community Tips & Information pages is not officially supported by Micro Focus. Please refer to our Terms of Use for more detail.
Version history
Revision #:
1 of 1
Last update:
‎2014-04-22 16:15
Updated by:
 
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.