nickyvermaak
New Member.
8267 views

File Reporter Proxy Account

When configuring the DSI proxy account I receive the following error:

Enter an admin name and password using dotted FDN or LDAP notation.
Admin name: cn=admin.o=services
Password:
Working...
Failed to reset proxy account. rc = '255'
Verify that the proxy account exists, and that the correct name and password of a valid admin was entered.

There is no mention made of any errors or problems in the documentation.

NDStrace on the eDir server does not see ANY (LDAP, NMAS, PKI) authentication event (Failed or succesful). All user names and passwords work fine with ndslogin, Novell Client, etc.

We also played around with ALL possible permutations of DN's for both the proxy account and the admin account.
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11 Replies
joebob99 Absent Member.
Absent Member.

Re: File Reporter Proxy Account

I'm having the same issue. I've tried it on a OES2SP1 and a OES2SP2 server with the same result.

NickyVermaak;1923440 wrote:
When configuring the DSI proxy account I receive the following error:

Enter an admin name and password using dotted FDN or LDAP notation.
Admin name: cn=admin.o=services
Password:
Working...
Failed to reset proxy account. rc = '255'
Verify that the proxy account exists, and that the correct name and password of a valid admin was entered.

There is no mention made of any errors or problems in the documentation.

NDStrace on the eDir server does not see ANY (LDAP, NMAS, PKI) authentication event (Failed or succesful). All user names and passwords work fine with ndslogin, Novell Client, etc.

We also played around with ALL possible permutations of DN's for both the proxy account and the admin account.
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pch Absent Member.
Absent Member.

Re: File Reporter Proxy Account

Hi, I'm having the same problem, and my server is a OES2sp2a.

Regards
Peter

NickyVermaak;1923440 wrote:
When configuring the DSI proxy account I receive the following error:

Enter an admin name and password using dotted FDN or LDAP notation.
Admin name: cn=admin.o=services
Password:
Working...
Failed to reset proxy account. rc = '255'
Verify that the proxy account exists, and that the correct name and password of a valid admin was entered.

There is no mention made of any errors or problems in the documentation.

NDStrace on the eDir server does not see ANY (LDAP, NMAS, PKI) authentication event (Failed or succesful). All user names and passwords work fine with ndslogin, Novell Client, etc.

We also played around with ALL possible permutations of DN's for both the proxy account and the admin account.
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Anonymous_User Absent Member.
Absent Member.

Re: File Reporter Proxy Account

Hi Nicky, I have successfully reproduced this issue in our environment
and I have several developers and engineers working on the solution. I
will post the resolution on this forum but you can also send me your
return address personally at filereporter"@"Novell.com. The "" are to
reduce spam and remove them!

Thank you,
NFR Team

NickyVermaak wrote:
> When configuring the DSI proxy account I receive the following error:
>
> Enter an admin name and password using dotted FDN or LDAP notation.
> Admin name: cn=admin.o=services
> Password:
> Working...
> Failed to reset proxy account. rc = '255'
> Verify that the proxy account exists, and that the correct name and
> password of a valid admin was entered.
>
> There is no mention made of any errors or problems in the
> documentation.
>
> NDStrace on the eDir server does not see ANY (LDAP, NMAS, PKI)
> authentication event (Failed or succesful). All user names and passwords
> work fine with ndslogin, Novell Client, etc.
>
> We also played around with ALL possible permutations of DN's for both
> the proxy account and the admin account.
>
>

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pch Absent Member.
Absent Member.

Re: File Reporter Proxy Account

Hi, please post the resolution on this forum since Nicky isn't the only one with this issue.

Regards
Peter

StorageManager;1927518 wrote:
Hi Nicky, I have successfully reproduced this issue in our environment
and I have several developers and engineers working on the solution. I
will post the resolution on this forum but you can also send me your
return address personally at filereporter"@"Novell.com. The "" are to
reduce spam and remove them!

Thank you,
NFR Team

NickyVermaak wrote:
> When configuring the DSI proxy account I receive the following error:
>
> Enter an admin name and password using dotted FDN or LDAP notation.
> Admin name: cn=admin.o=services
> Password:
> Working...
> Failed to reset proxy account. rc = '255'
> Verify that the proxy account exists, and that the correct name and
> password of a valid admin was entered.
>
> There is no mention made of any errors or problems in the
> documentation.
>
> NDStrace on the eDir server does not see ANY (LDAP, NMAS, PKI)
> authentication event (Failed or succesful). All user names and passwords
> work fine with ndslogin, Novell Client, etc.
>
> We also played around with ALL possible permutations of DN's for both
> the proxy account and the admin account.
>
>
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Anonymous_User Absent Member.
Absent Member.

Re: File Reporter Proxy Account

Is this a NSM integrated installation??
If yes, you will NOT need to install the DSI! The NSM installation is
the DSI. You will however need to install the following:
Engine on a Linux server
file - novell-filereporter-engine-32bit-1.0.0-56.x86_64.rpm

Agents on NetWare and/or Linux

NFRAdmin on a Windows workstation.


If this is a "standalone" installation without Novell Storage Manager
and you are getting the -255 error installing you need to check the
following:

1. Is there a NFRProxy user created and given "default" trustee rights
to the root of the TREE?
2. By default the DSI on Linux uses HTTPS port 3009 and you will need
to verify if you have something using that port by tunning netstat -plnt.

Please keep me updated!!

NFR Team


NickyVermaak wrote:
> When configuring the DSI proxy account I receive the following error:
>
> Enter an admin name and password using dotted FDN or LDAP notation.
> Admin name: cn=admin.o=services
> Password:
> Working...
> Failed to reset proxy account. rc = '255'
> Verify that the proxy account exists, and that the correct name and
> password of a valid admin was entered.
>
> There is no mention made of any errors or problems in the
> documentation.
>
> NDStrace on the eDir server does not see ANY (LDAP, NMAS, PKI)
> authentication event (Failed or succesful). All user names and passwords
> work fine with ndslogin, Novell Client, etc.
>
> We also played around with ALL possible permutations of DN's for both
> the proxy account and the admin account.
>
>

0 Likes
Anonymous_User Absent Member.
Absent Member.

Re: File Reporter Proxy Account

Is this a NSM integrated installation??
If yes, you will NOT need to install the DSI! The NSM installation is
the DSI. You willhowever need to install the follwoing:
Engine on a Linux server
file - novell-filereporter-engine-32bit-1.0.0-56.x86_64.rpm

Agents on NetWare and/or Linux

NFRAdmin on a Windows workstation.


If this is a "standalone" installation without Novell Storage Manager
and you are getting the -255 error installing you need to check the
following:

1. Is there a NFRProxy user created and given "default" trustee rights
to the root of the TREE?
2. By default the DSI on Linux uses HTTPS port 3009 and you will need
to verify if you have something using that port by tunning netstat -plnt.

Please keep me updated!!

NFR Team


pch wrote:
> Hi, please post the resolution on this forum since Nicky isn't the only
> one with this issue.
>
> Regards
> Peter
>
> StorageManager;1927518 Wrote:
>> Hi Nicky, I have successfully reproduced this issue in our environment
>> and I have several developers and engineers working on the solution.
>> I
>> will post the resolution on this forum but you can also send me your
>> return address personally at filereporter"@"Novell.com. The "" are to
>> reduce spam and remove them!
>>
>> Thank you,
>> NFR Team
>>
>> NickyVermaak wrote:
>>> When configuring the DSI proxy account I receive the following

>> error:
>>> Enter an admin name and password using dotted FDN or LDAP notation.
>>> Admin name: cn=admin.o=services
>>> Password:
>>> Working...
>>> Failed to reset proxy account. rc = '255'
>>> Verify that the proxy account exists, and that the correct name and
>>> password of a valid admin was entered.
>>>
>>> There is no mention made of any errors or problems in the
>>> documentation.
>>>
>>> NDStrace on the eDir server does not see ANY (LDAP, NMAS, PKI)
>>> authentication event (Failed or succesful). All user names and

>> passwords
>>> work fine with ndslogin, Novell Client, etc.
>>>
>>> We also played around with ALL possible permutations of DN's for

>> both
>>> the proxy account and the admin account.
>>>
>>>

>
>

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pch Absent Member.
Absent Member.

Re: File Reporter Proxy Account

My installation is NOT a NSM integrated installation.

My NFRProxy user has Entry rights to the Tree object, and netstat -plnt shows that nothing is currently listening to that port.

Regards Peter

StorageManager;1929061 wrote:
Is this a NSM integrated installation??
If yes, you will NOT need to install the DSI! The NSM installation is
the DSI. You willhowever need to install the follwoing:
Engine on a Linux server
file - novell-filereporter-engine-32bit-1.0.0-56.x86_64.rpm

Agents on NetWare and/or Linux

NFRAdmin on a Windows workstation.


If this is a "standalone" installation without Novell Storage Manager
and you are getting the -255 error installing you need to check the
following:

1. Is there a NFRProxy user created and given "default" trustee rights
to the root of the TREE?
2. By default the DSI on Linux uses HTTPS port 3009 and you will need
to verify if you have something using that port by tunning netstat -plnt.

Please keep me updated!!

NFR Team


pch wrote:
> Hi, please post the resolution on this forum since Nicky isn't the only
> one with this issue.
>
> Regards
> Peter
>
> StorageManager;1927518 Wrote:
>> Hi Nicky, I have successfully reproduced this issue in our environment
>> and I have several developers and engineers working on the solution.
>> I
>> will post the resolution on this forum but you can also send me your
>> return address personally at filereporter"@"Novell.com. The "" are to
>> reduce spam and remove them!
>>
>> Thank you,
>> NFR Team
>>
>> NickyVermaak wrote:
>>> When configuring the DSI proxy account I receive the following

>> error:
>>> Enter an admin name and password using dotted FDN or LDAP notation.
>>> Admin name: cn=admin.o=services
>>> Password:
>>> Working...
>>> Failed to reset proxy account. rc = '255'
>>> Verify that the proxy account exists, and that the correct name and
>>> password of a valid admin was entered.
>>>
>>> There is no mention made of any errors or problems in the
>>> documentation.
>>>
>>> NDStrace on the eDir server does not see ANY (LDAP, NMAS, PKI)
>>> authentication event (Failed or succesful). All user names and

>> passwords
>>> work fine with ndslogin, Novell Client, etc.
>>>
>>> We also played around with ALL possible permutations of DN's for

>> both
>>> the proxy account and the admin account.
>>>
>>>

>
>
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joebob99 Absent Member.
Absent Member.

Re: File Reporter Proxy Account

Same thing for me.

Alan

pch;1929480 wrote:
My installation is NOT a NSM integrated installation.

My NFRProxy user has Entry rights to the Tree object, and netstat -plnt shows that nothing is currently listening to that port.

Regards Peter
0 Likes
arico4 Absent Member.
Absent Member.

Re: File Reporter Proxy Account

Hello
Have you found a solution ?

I'm having the same issue. Failed to reset proxy account. rc = '255'
is NOT a NSM integrated installationand NFRProxy user has Entry rights to the Tree object,
and netstat -plnt shows that nothing listening port 3009.

Regards Arnold
0 Likes
Highlighted
Anonymous_User Absent Member.
Absent Member.

Re: File Reporter Proxy Account

Hello all, we apologize for the delay in resolving this issue!

First of all we have only seen this in 64 bit installations. If you see
it on 32 bit please let us know at filereporter"@"novell.com.

The issue is that the installation is failing to change the password
during the installation. An update is available and can be requested
from sending an email to filereporter"@"novell.com. For an immediate
workaround, you can manually force a password change on the NFRProxy
account by doing the following:

stop the service
cd /opt/novell/filereporter/dsi-edir

64Bit
LD_LIBRARY_PATH=./lib64 ./bin/nfrdsi-edird --force-proxy-reset
--username:admin.o --password:???? --default-server:xx.xx.xx.xx

Start the service. It should remain running!

Thank you!


NickyVermaak wrote:
> When configuring the DSI proxy account I receive the following error:
>
> Enter an admin name and password using dotted FDN or LDAP notation.
> Admin name: cn=admin.o=services
> Password:
> Working...
> Failed to reset proxy account. rc = '255'
> Verify that the proxy account exists, and that the correct name and
> password of a valid admin was entered.
>
> There is no mention made of any errors or problems in the
> documentation.
>
> NDStrace on the eDir server does not see ANY (LDAP, NMAS, PKI)
> authentication event (Failed or succesful). All user names and passwords
> work fine with ndslogin, Novell Client, etc.
>
> We also played around with ALL possible permutations of DN's for both
> the proxy account and the admin account.
>
>

0 Likes
pch Absent Member.
Absent Member.

Re: File Reporter Proxy Account

Hi, tried the solution below, and everything works now.

Thanks for the answer

Peter

StorageManager;1935871 wrote:
Hello all, we apologize for the delay in resolving this issue!

First of all we have only seen this in 64 bit installations. If you see
it on 32 bit please let us know at filereporter"@"novell.com.

The issue is that the installation is failing to change the password
during the installation. An update is available and can be requested
from sending an email to filereporter"@"novell.com. For an immediate
workaround, you can manually force a password change on the NFRProxy
account by doing the following:

stop the service
cd /opt/novell/filereporter/dsi-edir

64Bit
LD_LIBRARY_PATH=./lib64 ./bin/nfrdsi-edird --force-proxy-reset
--username:admin.o --password:???? --default-server:xx.xx.xx.xx

Start the service. It should remain running!

Thank you!


NickyVermaak wrote:
> When configuring the DSI proxy account I receive the following error:
>
> Enter an admin name and password using dotted FDN or LDAP notation.
> Admin name: cn=admin.o=services
> Password:
> Working...
> Failed to reset proxy account. rc = '255'
> Verify that the proxy account exists, and that the correct name and
> password of a valid admin was entered.
>
> There is no mention made of any errors or problems in the
> documentation.
>
> NDStrace on the eDir server does not see ANY (LDAP, NMAS, PKI)
> authentication event (Failed or succesful). All user names and passwords
> work fine with ndslogin, Novell Client, etc.
>
> We also played around with ALL possible permutations of DN's for both
> the proxy account and the admin account.
>
>
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