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Calimero Trusted Contributor.
Trusted Contributor.
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NFR 2.0.1.3 Edir Failed establish Database Con. Result: 768

I have installed PostgresSQL and NFR 2.0.1.3 in edirectory Mode on an Windows 2008 R2 SP1.

The service first starts and then falls back to Stopped after some time.

In the log I can see that after successfully getting the tree name and verifying the license file it says "Failed to establish Failed to establish Database Connection, Result: 768. Retrying in 3 seconds"

After 10 retries the engine stops.

Here is the last part of the log:

01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: Getting Operational Data [Phase III]...
01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: Engine is getting the Primary eDirectory Tree Name...
01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: Engine is finished getting the Primary eDirectory Tree Name ["xxx"], Result = 0.
01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: Verifying the license file...
01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: The license's tree "xxx" is an eDir tree, and it will be verified against this server's Primary eDir Tree "xxx".
01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: Successfully verified license file.
01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: License Key Information: Product Name = "NovellFileReporterV2"; Organization Name = "xxx"; Tree Name = "xxx"; Units = 100000; Expiration TS = 1389448919 [time_t UTC] / "2014:01:11:14:01:59" [UTC], Optional Value #1 (License Type) = 1; Optional Value #2 = "".
01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: Initializing database subsystem...
01 2013-12-18 11:10:05 3600 3 0001 2800 2900 ML: Failed to establish Database Connection, Result: 768. Retrying in 3 seconds.
01 2013-12-18 11:10:08 3600 5 0001 2800 2900 ML: Attempting to establish Database Connection, Retry 1 of 10.
01 2013-12-18 11:10:08 3600 3 0001 2800 2900 ML: Failed to establish Database Connection, Result: 768. Retrying in 3 seconds.
01 2013-12-18 11:10:11 3600 5 0001 2800 2900 ML: Attempting to establish Database Connection, Retry 2 of 10.
01 2013-12-18 11:10:11 3600 3 0001 2800 2900 ML: Failed to establish Database Connection, Result: 768. Retrying in 3 seconds.
01 2013-12-18 11:10:14 3600 5 0001 2800 2900 ML: Attempting to establish Database Connection, Retry 3 of 10.
01 2013-12-18 11:10:14 3600 3 0001 2800 2900 ML: Failed to establish Database Connection, Result: 768. Retrying in 3 seconds.
01 2013-12-18 11:10:17 3600 5 0001 2800 2900 ML: Attempting to establish Database Connection, Retry 4 of 10.
01 2013-12-18 11:10:17 3600 3 0001 2800 2900 ML: Failed to establish Database Connection, Result: 768. Retrying in 3 seconds.
01 2013-12-18 11:10:20 3600 5 0001 2800 2900 ML: Attempting to establish Database Connection, Retry 5 of 10.
01 2013-12-18 11:10:20 3600 3 0001 2800 2900 ML: Failed to establish Database Connection, Result: 768. Retrying in 3 seconds.
01 2013-12-18 11:10:23 3600 5 0001 2800 2900 ML: Attempting to establish Database Connection, Retry 6 of 10.
01 2013-12-18 11:10:23 3600 3 0001 2800 2900 ML: Failed to establish Database Connection, Result: 768. Retrying in 3 seconds.
01 2013-12-18 11:10:26 3600 5 0001 2800 2900 ML: Attempting to establish Database Connection, Retry 7 of 10.
01 2013-12-18 11:10:26 3600 3 0001 2800 2900 ML: Failed to establish Database Connection, Result: 768. Retrying in 3 seconds.
01 2013-12-18 11:10:29 3600 5 0001 2800 2900 ML: Attempting to establish Database Connection, Retry 8 of 10.
01 2013-12-18 11:10:29 3600 3 0001 2800 2900 ML: Failed to establish Database Connection, Result: 768. Retrying in 3 seconds.
01 2013-12-18 11:10:32 3600 5 0001 2800 2900 ML: Attempting to establish Database Connection, Retry 9 of 10.
01 2013-12-18 11:10:32 3600 3 0001 2800 2900 ML: Failed to establish Database Connection, Result: 768. Retrying in 3 seconds.
01 2013-12-18 11:10:35 3600 5 0001 2800 2900 ML: Attempting to establish Database Connection, Retry 10 of 10.
01 2013-12-18 11:10:35 3600 2 0001 2800 2900 ML: Failed to Verify Database Connection, Result: 768.
01 2013-12-18 11:10:35 3600 1 0001 2800 2900 ML: Failed to initialize 1 or more components and/or subsystems. Engine is switching to stop-pending state.
82 2013-12-18 11:10:35 3600 0 ff08 2800 1456 <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
82 2013-12-18 11:10:35 3600 0 ff09 2800 1456 <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
82 2013-12-18 11:10:35 3600 0 ff0f 2800 1456 <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
01 2013-12-18 11:10:35 3600 5 0001 2800 2900 ML: Engine is shutting down...


Any idea ?

Thanks

Calimero
0 Likes
2 Replies
NSRDevelopment Absent Member.
Absent Member.

Re: NFR 2.0.1.3 Edir Failed establish Database Con. Result: 768

On 12/18/2013 5:46 AM, Calimero wrote:
>
> I have installed PostgresSQL and NFR 2.0.1.3 in edirectory Mode on an
> Windows 2008 R2 SP1.
>
> The service first starts and then falls back to Stopped after some
> time.
>
> In the log I can see that after successfully getting the tree name and
> verifying the license file it says "Failed to establish Failed to
> establish Database Connection, Result: 768. Retrying in 3 seconds"
>
> After 10 retries the engine stops.
>
> Here is the last part of the log:
>
> 01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: Getting Operational
> Data [Phase III]...
> 01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: Engine is getting the
> Primary eDirectory Tree Name...
> 01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: Engine is finished
> getting the Primary eDirectory Tree Name ["xxx"], Result = 0.
> 01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: Verifying the license
> file...
> 01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: The license's tree
> "xxx" is an eDir tree, and it will be verified against this server's
> Primary eDir Tree "xxx".
> 01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: Successfully verified
> license file.
> 01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: License Key
> Information: Product Name = "NovellFileReporterV2"; Organization Name =
> "xxx"; Tree Name = "xxx"; Units = 100000; Expiration TS = 1389448919
> [time_t UTC] / "2014:01:11:14:01:59" [UTC], Optional Value #1 (License
> Type) = 1; Optional Value #2 = "".
> 01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: Initializing database
> subsystem...
> 01 2013-12-18 11:10:05 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:08 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 1 of 10.
> 01 2013-12-18 11:10:08 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:11 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 2 of 10.
> 01 2013-12-18 11:10:11 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:14 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 3 of 10.
> 01 2013-12-18 11:10:14 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:17 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 4 of 10.
> 01 2013-12-18 11:10:17 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:20 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 5 of 10.
> 01 2013-12-18 11:10:20 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:23 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 6 of 10.
> 01 2013-12-18 11:10:23 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:26 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 7 of 10.
> 01 2013-12-18 11:10:26 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:29 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 8 of 10.
> 01 2013-12-18 11:10:29 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:32 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 9 of 10.
> 01 2013-12-18 11:10:32 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:35 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 10 of 10.
> 01 2013-12-18 11:10:35 3600 2 0001 2800 2900 ML: Failed to Verify
> Database Connection, Result: 768.
> 01 2013-12-18 11:10:35 3600 1 0001 2800 2900 ML: Failed to initialize 1
> or more components and/or subsystems. Engine is switching to
> stop-pending state.
> 82 2013-12-18 11:10:35 3600 0 ff08 2800 1456
> <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
> 82 2013-12-18 11:10:35 3600 0 ff09 2800 1456
> <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
> 82 2013-12-18 11:10:35 3600 0 ff0f 2800 1456
> <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
> 01 2013-12-18 11:10:35 3600 5 0001 2800 2900 ML: Engine is shutting
> down...
>
>
> Any idea ?
>
> Thanks
>
> Calimero
>
>

Calimero,

This is going to be difficult to troubleshoot on these forums; could you
please email us at filereporter@novell.com? Please include a copy of
your Engine log file and information about the Engine and PostgreSQL
database config. Thanks.

--
-- NFMS Support Team
0 Likes
Highlighted
Calimero Trusted Contributor.
Trusted Contributor.

Re: NFR 2.0.1.3 Edir Failed establish Database Con. Result:

NSRDevelopment;2298353 wrote:
On 12/18/2013 5:46 AM, Calimero wrote:
>
> I have installed PostgresSQL and NFR 2.0.1.3 in edirectory Mode on an
> Windows 2008 R2 SP1.
>
> The service first starts and then falls back to Stopped after some
> time.
>
> In the log I can see that after successfully getting the tree name and
> verifying the license file it says "Failed to establish Failed to
> establish Database Connection, Result: 768. Retrying in 3 seconds"
>
> After 10 retries the engine stops.
>
> Here is the last part of the log:
>
> 01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: Getting Operational
> Data [Phase III]...
> 01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: Engine is getting the
> Primary eDirectory Tree Name...
> 01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: Engine is finished
> getting the Primary eDirectory Tree Name ["xxx"], Result = 0.
> 01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: Verifying the license
> file...
> 01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: The license's tree
> "xxx" is an eDir tree, and it will be verified against this server's
> Primary eDir Tree "xxx".
> 01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: Successfully verified
> license file.
> 01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: License Key
> Information: Product Name = "NovellFileReporterV2"; Organization Name =
> "xxx"; Tree Name = "xxx"; Units = 100000; Expiration TS = 1389448919
> [time_t UTC] / "2014:01:11:14:01:59" [UTC], Optional Value #1 (License
> Type) = 1; Optional Value #2 = "".
> 01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: Initializing database
> subsystem...
> 01 2013-12-18 11:10:05 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:08 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 1 of 10.
> 01 2013-12-18 11:10:08 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:11 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 2 of 10.
> 01 2013-12-18 11:10:11 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:14 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 3 of 10.
> 01 2013-12-18 11:10:14 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:17 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 4 of 10.
> 01 2013-12-18 11:10:17 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:20 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 5 of 10.
> 01 2013-12-18 11:10:20 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:23 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 6 of 10.
> 01 2013-12-18 11:10:23 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:26 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 7 of 10.
> 01 2013-12-18 11:10:26 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:29 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 8 of 10.
> 01 2013-12-18 11:10:29 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:32 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 9 of 10.
> 01 2013-12-18 11:10:32 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:35 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 10 of 10.
> 01 2013-12-18 11:10:35 3600 2 0001 2800 2900 ML: Failed to Verify
> Database Connection, Result: 768.
> 01 2013-12-18 11:10:35 3600 1 0001 2800 2900 ML: Failed to initialize 1
> or more components and/or subsystems. Engine is switching to
> stop-pending state.
> 82 2013-12-18 11:10:35 3600 0 ff08 2800 1456
> <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
> 82 2013-12-18 11:10:35 3600 0 ff09 2800 1456
> <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
> 82 2013-12-18 11:10:35 3600 0 ff0f 2800 1456
> <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
> 01 2013-12-18 11:10:35 3600 5 0001 2800 2900 ML: Engine is shutting
> down...
>
>
> Any idea ?
>
> Thanks
>
> Calimero
>
>

Calimero,

This is going to be difficult to troubleshoot on these forums; could you
please email us at filereporter@novell.com? Please include a copy of
your Engine log file and information about the Engine and PostgreSQL
database config. Thanks.

--
-- NFMS Support Team


Hello,

As requested I have sent you an email with the required information.

Thanks&Regards,

Calimero
0 Likes
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