davemrm Super Contributor.
Super Contributor.
842 views

3.4.3 client auto-update not happening

I've updated to Filr 3.4.3, but my desktop client isn't prompting to upgrade. This may be because of how I installed...

A few days ago, I downloaded the Filr Desktop 3.4.3 MicroFocusFilrAutoUpdate.tgz here: https://download.novell.com/Download?buildid=xX6ooMFMMME~

I installed the files according to the instructions; I hadn't done a manual client update before, so I just wanted to see how it worked. After installing it, I could download a Filr 3.4.3 client from the web interface, but my desktop client got no update prompt.

Then on Wednesday, I got the Online Update to Filr 3.4.3. I installed that, figuring that would fix whatever was wrong with the auto-update, but still I got no update prompt on the desktop clients.

So, how do I get Filr to see there is a new client?

Thanks for any help.

Dave
0 Likes
3 Replies
BSCHOOFS1 Absent Member.
Absent Member.

Re: 3.4.3 client auto-update not happening


In the Filr management console, can you check whether under the "Desktop Application" both "Be Deployed" and "Deploy files contained locally" are enabled?



Kind Regards,

Bart



>>> davemrm<davemrm@no-mx.forums.microfocus.com> 08/02/2019 18:54 >>>







I've updated to Filr 3.4.3, but my desktop client isn't prompting to

upgrade. This may be because of how I installed...




A few days ago, I downloaded the Filr Desktop 3.4.3

MicroFocusFilrAutoUpdate.tgz here:
https://download.novell.com/Download?buildid=xX6ooMFMMME~






I installed the files according to the instructions; I hadn't done a

manual client update before, so I just wanted to see how it worked.

After installing it, I could download a Filr 3.4.3 client from the web

interface, but my desktop client got no update prompt.




Then on Wednesday, I got the Online Update to Filr 3.4.3. I installed

that, figuring that would fix whatever was wrong with the auto-update,

but still I got no update prompt on the desktop clients.




So, how do I get Filr to see there is a new client?




Thanks for any help.




Dave







--

davemrm

------------------------------------------------------------------------
davemrm's Profile: https://forums.novell.com/member.php?userid=166163


View this thread: https://forums.novell.com/showthread.php?t=511200
0 Likes
davemrm Super Contributor.
Super Contributor.

Re: 3.4.3 client auto-update not happening

BSCHOOFS;2495107 wrote:
In the Filr management console, can you check whether under the "Desktop Application" both "Be Deployed" and "Deploy files contained locally" are enabled?



Kind Regards,

Bart


Yes, both are enabled. I am able to access "Download Filr Desktop App" from the web interface, which disappears if "Be Deployed" is unchecked.

I toggled "Be Deployed" off and then on again; still no prompt to update the client. Perhaps I should reboot Filr...
0 Likes
davemrm Super Contributor.
Super Contributor.

Re: 3.4.3 client auto-update not happening

davemrm;2495111 wrote:
Perhaps I should reboot Filr...


Yep, rebooting did it... as soon as the client finished the first sync after the server came back, it prompted for the update.

Never had to reboot before to get the update to work.
0 Likes
The opinions expressed above are the personal opinions of the authors, not of Micro Focus. By using this site, you accept the Terms of Use and Rules of Participation. Certain versions of content ("Material") accessible here may contain branding from Hewlett-Packard Company (now HP Inc.) and Hewlett Packard Enterprise Company. As of September 1, 2017, the Material is now offered by Micro Focus, a separately owned and operated company. Any reference to the HP and Hewlett Packard Enterprise/HPE marks is historical in nature, and the HP and Hewlett Packard Enterprise/HPE marks are the property of their respective owners.